Liberty Mutual Insurance
Senior Software Engineer - Voice Self-Service
Liberty Mutual Insurance Jan 2017 - Dec 2018
Senior Software Engineer - Innovation
Fidelity Investments Aug 2015 - Jan 2017
Software Engineer
Nextchoice Jul 2014 - Jul 2015
Director of Software Engineering
Nextchoice 2003 - 2013
Creative Director and Software Engineer
Education:
Rensselaer Polytechnic Institute 1999 - 2003
Bachelors, Bachelor of Science
Skills:
Web Applications Sql Software Engineering Java Html Web Development Agile Methodologies Python Javascript Jquery Css Music Production Linux Project Management Alexa Test Driven Development Web Services Programming Cross Browser Compatibility Web2Py Django Adobe Creative Suite Actionscript Apache Tomcat User Experience User Interface Design Pro Tools Professional Audio Jira Agile Project Management Saas Cloud Computing Enterprise Software React.js Redux Behavior Driven Development Node.js Lex Amazon Web Services Continuous Integration Innovation Development Collaborative Problem Solving
Roger Dev - Durham NH, US Aaron Arsenault - Wells ME, US
Assignee:
Nextchoice, Inc. - Portsmouth NH
International Classification:
G06Q 30/00 G07F 7/00
US Classification:
705014000, 705027000
Abstract:
A self-service ordering system including customer favorites includes a mechanism for identifying a customer and for receiving an order from the customer. In the case of a new customer, the received order is stored in memory and correlated with the identified customer identification information. The system uses the order stored in memory and correlated with the consumer identification information to automatically identify items preferred by the customer during future purchases. In the case of a returning customer, the system presents the consumer with one or more “favorites” (previously stored items or lists of items preferred by the customer) for his or her selection without having to access a full menu which can be ordered. The system is further equipped to present a full menu of items which can be ordered by the customer wherein the items identified as preferred or favorites are positioned preferentially in the menu display. The display may include a graphic representation of a receipt tape with at least a torn bottom region as well as a quick order method for allowing a consumer to order using on file payment information.
Raytown Kindergarten School Raytown MO 1980-1983, Blue Ridge Elementary School Raytown MO 1980-1984, Bear Creek Intermediate School Keller TX 1984-1986, Fossil Ridge High School Ft. Worth TX 1986-1989, Orange Park Junior High School Orange Park FL 1989-1990, American High School Chicago IL 1992-1993
Community:
Diana Dewitt, Daniel Morris, John Pollock, Shayla Ballew, Nikki Austin
Aaron Arsenault (1994-1998), Angela White (1991-1995), Jeff Knapp (1971-1975), Matt Robichaud (2005-2009), Ellen Anderson (1994-1998), Sarah Batzing (1995-1999)