Aaron D Harrell

US Patent:

7912183, Mar 22, 2011

Filed:

Oct 9, 2006

Appl. No.:

11/545651

Inventors:

Aaron Harrell - Charlotte NC, US
Jackie Walker, Jr. - Charlotte NC, US
John Jopp - Kannapolis NC, US
Roy Allen - Cherryville NC, US
Kirk Brown - Concord NC, US
Joel Wilson - Olin NC, US
Barron Cain - Roswell GA, US
Thomas Prange - Salisbury NC, US

Assignee:

AT&T Intellectual Property I, L.P. - Reno NV

International Classification:

H04M 1/24
H04M 3/08
H04M 3/22

US Classification:

379 903, 379 904, 379 1401, 379 1501, 379 2204, 379 2905

Abstract:

Exemplary embodiments relate to methods, systems, user devices and computer program products for providing network status information. Methods include receiving alarm data for an event from a plurality of sources. The alarm data includes a plurality of alarm records each including a site identifier. The alarm data is processed to create report data. The processing includes assigning an attribute of failed to each of the site identifiers that are specified in more than a threshold number of the alarm records. The report data comprises at least digital loop carrier information. The report data is transmitted to a mechanized loop test (MLT) testing system capable of generating MLT test results. The MLT test results are used to adjust the digital loop carrier information included in the report data, wherein the digital loop carrier information specifies a quantity of digital carrier loop lines that are out of service.

US Patent:

20070299709, Dec 27, 2007

Filed:

Jun 26, 2006

Appl. No.:

11/474621

Inventors:

Aaron D. Harrell - Charlotte NC, US
Felix Ammay - Kings Mountain NC, US
Jackie E. Walker - Charlotte NC, US
Kathryn W. Childs - Concord NC, US

International Classification:

G05B 19/418

US Classification:

705 8

Abstract:

A performance quality tracking utility receives information associated with quality of work activity for organization members from managerial members and/or the members whose activity is being tracked. Evaluation of the quality by assigned percentages, ratings, and the like is used by the tracking utility to prepare reports in real time or accrued modes to managers of various levels. Administrative configuration of evaluation and report preparation parameters is accomplished using input from organization members with sufficient credentials. Output reports may also include raw or formatted data for other applications configured to consume the report data. Recipients of reports may define an extent (member or group levels), time, and other properties of the reports based on their credentials.

US Patent:

20070299718, Dec 27, 2007

Filed:

Jun 26, 2006

Appl. No.:

11/474828

Inventors:

Joe H. Williams - Columbia TN, US
Felix Ammay - Kings Mountain NC, US
Aaron D. Harrell - Charlotte NC, US
Jackie E. Walker - Charlotte NC, US
Kathryn W. Childs - Concord NC, US

International Classification:

G06F 11/34

US Classification:

705 11

Abstract:

An activity tracking utility receives work activity information such as category and description of work performed, time spent, exceptions, and the like from a person performing the work or from a manager supervising the person. The utility prepares and provides reports based on collected data in real time or accrued modes to managers of various levels, other applications configured to consume the report data, and the like. Administrative changes may be performed setting parameters associated with tracking the activities. Permission levels for providing input and/or receiving reports may be set based on user credentials.

US Patent:

20070299822, Dec 27, 2007

Filed:

Jun 26, 2006

Appl. No.:

11/474854

Inventors:

John Jopp - Kannapolis NC, US
Felix Ammay - Kings Mountain NC, US
Aaron D. Harrell - Charlotte NC, US
Jackie E. Walker - Charlotte NC, US

International Classification:

G06F 17/30

US Classification:

707 3

Abstract:

Database connectivity without a need for installing database specific drivers on individual client machines/applications is provided. A database access application module resides on a server associated with the database(s) to be accessed. User interface modules residing on individual client machines/applications enable users to submit their queries or select from a set of predefined queries through the database access application module and receive result sets. Available databases and their properties are updated by the database access application module preventing delays and errors without a need to update database information on individual clients.

US Patent:

20070299891, Dec 27, 2007

Filed:

Jun 26, 2006

Appl. No.:

11/474711

Inventors:

John Jopp - Kannapolis NC, US
Felix Ammay - Kings Mountain NC, US
Aaron D. Harrell - Charlotte NC, US

International Classification:

G06F 17/30

US Classification:

707204

Abstract:

A back-up utility for data based on user selectable configuration(s) is provided. A user interface enables users to define or select from default parameters for source and destination paths, frequency of back-ups, filters to be applied, and the like. Formatting, naming convention, and the like, of the source data may be modified in creating the back-up copy. Other considerations such as user credentials and permission levels may also be used to define or restrict back-up configuration parameters.

US Patent:

20070299953, Dec 27, 2007

Filed:

Jun 26, 2006

Appl. No.:

11/474839

Inventors:

Jackie E. Walker - Charlotte NC, US
Aaron D. Harrell - Charlotte NC, US
Felix Ammay - Kings Mountain NC, US
David K. Hannon - Charlotte NC, US
Jair T. Britto - Frunklin TN, US
Kathleen Howell - Mooresville NC, US
Kathryn W. Childs - Conoord NC, US
Jeffrey C. Lee - Gaffney SC, US
Nathaniel Meyer - Charlotte NC, US
Joel Daniel Morris - Stanley NC, US

International Classification:

G06F 15/173

US Classification:

709223

Abstract:

Distribution of network maintenance tasks is managed in a centralized manner. Information associated with components of a communication network, such as status, malfunctions, technical specifications, and the like, is collected from various data sources and tickets for repair or maintenance tasks are made available to technicians in a centralized list. Tickets are categorized in the list, which may be filtered based on individual technicians' credentials. Tasks accepted by technicians are blocked until they are completed or returned to the system. Feedback associated with progress of task completion is received from the assigned technicians. Managers are enabled to monitor and modify assignment of tasks. Updated information relating to network status and/or maintenance operations may be provided to relevant databases.

US Patent:

20080281760, Nov 13, 2008

Filed:

Apr 30, 2007

Appl. No.:

11/742037

Inventors:

Joe H. Williams - Columbia TN, US
Anthony Lee Hurt - Mt. Juliet TN, US
William Lee Mitchell - Franklin TN, US
Felix Orozco Ammay - Kings Mountain NC, US
Aaron Harrell - Charlotte NC, US

Assignee:

BellSouth Intellectual Property Corporation - Wilmington DE

International Classification:

H04K 1/00

US Classification:

705 80

Abstract:

Embodiments of a method for negotiating a service include enabling a first user to submit a set of information for establishing a service on behalf of another person, the set of information prohibited from being submitted by the first user unless the set of information completely satisfies criteria for the set of information that is needed for establishing the service in accordance with operating standards for establishing the service. The method further includes, after submission of the set of information by the first user, notifying a second user of the submission and enabling the second user to review the set of information and update the set of information with additional information regarding establishment of the service. Other methods and systems are also provided.