Aaron M Thomas

US Patent:

20220292999, Sep 15, 2022

Filed:

Mar 15, 2021

Appl. No.:

17/201672

Inventors:

- Atlanta GA, US
Justin Hone - Boise ID, US
Sean Griffith - Castle Rock CO, US
Christopher Rebacz - Centennial CO, US
Jonathan Remington - Coppell TX, US
Antoine Diffloth - Frisco TX, US
Arvind Shankar Prabhakar - San Mateo CA, US
Qiuying Jiang - Sunnyvale CA, US
Michael Lemen - Dallas TX, US
Michael Maher - Eureka MO, US
Aaron Thomas - Dallas TX, US
David E. Patterson - Los Altos CA, US

Assignee:

AT&T Intellectual Property I, L.P. - Atlanta GA
AT&T Mobility II LLC - Atlanta GA

International Classification:

G09B 7/04
G06Q 10/06
G06N 20/00
G06Q 50/20

Abstract:

Aspects of the subject disclosure may include, for example, receiving employee performance data for a group of employees including a particular employee, the employee performance data including particular performance data for the particular employee, the employee performance data associated with key performance indicator (KPIs) for the group of employees including a particular KPI associated with the a task performed by the particular employee; determining, for a plurality of training courses, a probability of each training course being associated with improved performance by the group of employees for each KPI of the KPIs; producing a probability distribution and a confidence score, recommending, based on the probability distribution, one or more recommended training courses for the employee; exploring, based on the confidence score, training courses of the plurality of training courses having a relatively low confidence score; receiving subsequent performance data for a time period following completion of the one or more recommended training courses by the particular employee; evaluating effectiveness of the one or more training courses based on the subsequent performance data; and modifying at least one recommended training course of the one or more recommended training courses, wherein the modifying is responsive to the evaluating effectiveness. Other embodiments are disclosed.