University of Massachusetts Lowell 2013 - 2017
University of Massachusetts Lowell 2014 - 2017
Suffolk University 2013 - 2014
Newton North High School 2009 - 2013
Skills:
Microsoft Office Customer Service Microsoft Excel Management Microsoft Word Powerpoint Public Speaking Research Project Management Leadership Sports C Python Assembly Language Power Supplies Multimeter Oscilloscope Matlab Visual Studio Logic Design Ltspice Labview Ni Multisim Photoshop
Affinion Group
Client Services Manager
Leaseplan Jan 2012 - Jun 2014
Account Executive
Affinion International Jan 2012 - Jun 2014
Client Development Executive
British Airways May 2007 - Dec 2011
Senior Customer Service Agent
Orange 2005 - 2007
Branch Manager
Education:
Edinburgh Napier University 2002 - 2004
Bachelors, Computer Science
Skills:
Account Management Management Customer Satisfaction Customer Experience Customer Service Customer Retention Business Development Key Account Management Training Team Leadership Teamwork Team Building Project Management Client Development Leadership Team Management