BS in Iinformation Technology / Information Systems Security
Skills
Languages: English Spanish Operatin... • Windows Server 2003 • Windows 2000 Server • Windows 7 • ubuntu Linux Networking: Windows 200... • TCP/IP • DNS • DHCP • WINS Software: Microsoft Office Suite • Sun OpenOffice • Microsoft Virtual PC • Sun VirtualBox • Open Office • Easy Migration Wizard Professional: Tech... • Operations/Department/Inventor... Manag... • Policy/Procedure Development • Leadership/Team-building • Accounting/Budgeting • Data Entry • Customer Support • Windows 7 migration • Cell Phone Repair • Restaurant Equipment Repair and Maintena...
Languages
English • Spanish
Ranks
Certificate:
215 Insurance License Life, Health and Variable Annuities
Self Employed since Nov 2008
Independent Computer Technician
infotechchoice.com - 12001 Lake Underhill Rd, Suite 267, Orlando, FL, 23828, (407) 412-9102 Mar 2013 - Jun 2013
Customer Service and Technical Support Specialist
Refresh Computers - 12140 Collegiate Way, Orlando, Florida, 32817, (407) 478-8200 Nov 2011 - Mar 2013
Technical Sales and Service Associates
Connextions - Orlando, Florida 3600 eCommerce Place, Orlando, FL, 32808, (877) 772-686 Feb 2010 - Jun 2011
Digital Support Representative
TruGreen LandCare Aug 2008 - Nov 2008
Inside Sales
Education:
University of Phoenix 2011 - 2014
BS, IT/ISS
New Horizons Computer Learning Centers 2009 - 2010
Certification, CompTIA A+, Net + and Microsoft MCP
Palm Beach Community College 1999 - 1999
Skills:
Technical Support Customer Service Windows 7 Training Troubleshooting Merchandising Active Directory Printers Network Administration Wireless Networking Computer Network Operations Hardware Installation Hardware Computer Hardware Hardware Support Network Hardware Hardware Diagnostics Software Installation Process Improvement Process Management Linux Desktop Windows Server Server Administration Linux Server Management Account Management Operations Management Accounting Bookkeeping Computer Repair A+ Certified Help Desk Support XP Laptops manage Leadership System Configuration Networking Call Centers Software Documentation
Interests:
Photography, Role Playing Games, Computers
Languages:
English Spanish
Certifications:
215 Insurance License Life, Health and Variable Annuities, State of Florida Certified Food Safety Manager, The National Registry Of Food Safety Professionals MCP (Microsoft Certified IT Profesional), Microsoft A+ IT Technician, CompTIA Network+, CompTIA
2008 to 2000 Independent Computer TechnicianRefresh Computers Orlando, FL May 2011 to Apr 2013 Computer and Network TechnicianConnextions Orlando, FL Feb 2010 to May 2011 Digital Support RepresentativeStarbuck's Coffee and Tea West Palm Beach, FL 2007 to 2008 Assistant ManagerBarnie's Coffee and Tea Jupiter, FL 2006 to 2007 Assistant Store ManagerFood Etc Inc West Palm Beach, FL 2005 to 2006 Store ManagerRent A Center West Palm Beach, FL 2003 to 2005 Inside Outside ManagerRent A Center West Palm Beach, FL 1997 to 2003 Inside Outside ManagerWalmart Royal Palm Beach, FL 1993 to 1997 RecieverMotophoto
1992 to 1994 Studio Photographer / ProcessorPublix West Palm Beach, FL 1989 to 1992 Package Help / Cashier
Education:
Unversity of Phoenix Orlando, FL Jan 2011 to Jan 2013 BS in Iinformation Technology / Information Systems SecurityNew Horizons Computer Learning Centers Orlando, FL Jan 2009 to Jan 2010 CompTIA A+ in Computer maintainance and RepairNew Horizons Computer Learning Centers Orlando, FL Jan 2009 to Jan 2010 CompTIA Network+ in Network Maintainance and ConfigurationNew Horizons Computer Learning Centers Orlando, FL Jan 2009 to Jan 2010 MCP in Managing and Maintaining a Microsoft Windows Server Enviroment
Skills:
Languages: English Spanish Operating Systems: Windows XP/2000 Pro, Windows Server 2003, Windows 2000 Server, Windows 7, ubuntu Linux Networking: Windows 2000/2003 Server, TCP/IP, DNS, DHCP, WINS Software: Microsoft Office Suite, Sun OpenOffice, Microsoft Virtual PC, Sun VirtualBox, Open Office, Easy Migration Wizard Professional: Technical: Business Management/Development, Operations/Department/Inventor... Management, Policy/Procedure Development, Leadership/Team-building, Accounting/Budgeting, Data Entry, Customer Support, Windows 7 migration, Cell Phone Repair, Restaurant Equipment Repair and Maintenance