Process Improvement • Microsoft Office • Microsoft Excel • Microsoft Word • Customer Service • Powerpoint • English • Manage Complex Projects • Project Planning • Operations Management • Staff Development • Coaching • Cross Cultural Communication Skills • Pension Administration • Benefits Administration • Team Leadership • Management • Leadership • Individual Pension Plans • Cross Cultural Management • Training and Development
Languages
English • Mandarin
Interests
Project Management • Professional Interests • Management Training Project Management • Management Training
Aon 2004 - 2007
Benefits Operations Analyst
Aon 2004 - 2007
Benefits Operations Manager
Education:
University of Iowa 2001 - 2003
Bachelors, Economics
Skills:
Process Improvement Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint English Manage Complex Projects Project Planning Operations Management Staff Development Coaching Cross Cultural Communication Skills Pension Administration Benefits Administration Team Leadership Management Leadership Individual Pension Plans Cross Cultural Management Training and Development
Interests:
Project Management Professional Interests Management Training Project Management Management Training