At&T
Area Manager - at and T Connected Communities
Att
Director - Product Marketing Management
At&T Apr 2009 - Nov 2015
Director - Product Marketing, Consumer Channels
At&T Feb 2005 - Apr 2009
Director - Customer Care, Ip Operations and Services
Prodigy Internet Oct 2000 - Feb 2005
Director - Process Management and Customer Care
Education:
Texas A&M University - Mays Business School 1994 - 1996
Master of Business Administration, Masters, International Business
Trinity University 1989 - 1993
Bachelors, Bachelor of Arts, Ethics, Philosophy
Skills:
Telecommunications Program Management Management Vendor Management Leadership Strategic Partnerships Team Leadership Cross Functional Team Leadership Product Management Strategic Planning Team Management Customer Service Product Development Data Analysis Call Center Development Call Center Administration Mobile Devices Team Building Strategy Analytical Skills Business Process Improvement Integration Continuous Improvement Knowledge Management Project Management Contract Negotiation Operations Management Research Training Teamwork Writing Financial Reporting Strategic Roadmaps Budgeting Fundraising Public Speaking Internet Protocol Iptv Content Management Mentoring Design Thinking Small Business Management Agile Project Management Business Strategy Sales
Certifications:
John Maeda on Design, Business, and Inclusion Design Thinking: Understanding the Process Design Thinking: Implementing the Process The Five-Step Creative Process Breaking Out of A Rut Agile Foundations Product Management and Development Foundations Solution Selling