Alan Royce Ernest

Information Technology Operations Engineer

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Location:

Chesterfield, MO

Industry:

Information Technology And Services

Work:

Getaroom.com
Information Technology Operations Engineer
Conifer Health Solutions Jan 2017 - Nov 2018
System Administrator
Research Now Dec 2015 - Oct 2016
Nagios Architect and Application Support Engineer
Palm Harbor Homes Sep 2015 - Dec 2015
It Specialist
Abacus Group Dec 2014 - Aug 2015
Service Support Engineer

Education:

Usarmy Signal Center of Excellence 2006 - 2008
Lindale High School 2001 - 2005
U.s. Army Fort Gordon Signal School Alumni

Skills:

Technical Support
Active Directory
Operating Systems
Networking
Windows Server
System Administration
Troubleshooting
Microsoft Office
Servers
Unix
Windows
Windows 7
Windows Xp
Citrix
Software Installation
Computer Hardware
Training
Software Documentation
Management
Cisco Technologies
Voip
Network Administration
Microsoft Exchange
Domain Name System
Disaster Recovery
Dynamic Host Configuration Protocol
Security
System Deployment
Infrastructure
Information Assurance
Service Delivery
Help Desk Support
Telecommunications
Avaya
Crm
Vpn
Routers
Hardware
Customer Support
Wireless Networking
Shell Scripting
Information Technology
Leadership
Internet Protocol Suite
Laptops
Linux
Sql
Vendor Management
Databases

Interests:

Human Rights
Science and Technology
Social Services
Education

Languages:

English

Certifications:

A+, N+, Sec+

Alan John If God Nutritionist Ernest

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Alan Ernest

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Alan Ernest Dallas, TX

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Work:

Nova Medical Centers

Jul 2013 to 2000
DFW Regional Information Technology Lead Edmentum
Dallas, TX
Feb 2013 to Jul 2013
Domain Administrator, Desk-side Support Systems Analyst CSC
Dallas, TX
Aug 2012 to Feb 2013
Helpdesk Analyst - Information Systems Brinker International
Dallas, TX
Apr 2012 to Aug 2012
Deskside Support Technician VERIZON FIOS

Dec 2011 to Mar 2012
Technical Support Specialist ARNOLD TRANSPOTATION AS

Sep 2011 to Nov 2011
OTR Driver CENTRAL REFRIGERATED SERVICES AS

Mar 2011 to Sep 2011
OTR Driver US ARMED FORCES

Jun 2006 to Oct 2010
Information Systems Operator/Analyst/MOS US ARMED FORCES

Jun 2006 to Oct 2010
Information Systems Operator Continued.

Education:

Skills:

COMPUTER SKILLS VoIP Administration (Interactive Client Administration Server, Lync Server) Internet Browser (Explorer, Firefox, etc.) Networking or LAN Software (Cisco Any Connect, Juniper Network Connect) Peripheral Devices (Scanners, Printers, etc.) Personal Computers (Upgrades, Performance Issue Corrections, etc.) Utility Software (Heiron's tools, Various Antivirus, Ghost, etc.) Microsoft Office 2010 (Outlook, Word, Excel, PowerPoint) Misc. Software (Thunderbird, Firefox, Flash, WordPerfect, etc.) Operating Systems Windows XP, Vista, 7, 8,Linux, Backtrack Linux, Kali Linux, All Windows Server Operating Servers (2003-2012) Mail Server Administration (Exchange Management Console, Exchange PowerShell Domain Security/Administration Active Directory, Hyena Active Directory, Forefront, etc.) CURRICULUM VITAE OF ALAN R ERNEST VPN Troubleshooting (Juniper network connect, Cisco Any connect, Citrix Access) Mail Client and Instant Messaging Lotus Note, Lync, Outlook 2010-2013

Alan Ernest Dallas, TX

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Work:

Metrocare Services of Dallas

Dec 2013 to 2000
Application Support Level 2 Nova Medical Centers
Fort Worth, TX
Jul 2013 to Oct 2013
DFW Regional Information Technology Lead Edmentum
Dallas, TX
Feb 2013 to Jul 2013
Domain Administrator, Desk-side Support Systems Analyst CSC
Dallas, TX
Aug 2012 to Feb 2013
Helpdesk Analyst - Information Systems Brinker International
Dallas, TX
Apr 2012 to Aug 2012
Help Desk Administrator VERIZON FIOS

Dec 2011 to Mar 2012
Technical Support Specialist ARNOLD TRANSPOTATION AS

Sep 2011 to Nov 2011
OTR Driver CENTRAL REFRIGERATED SERVICES AS

Mar 2011 to Sep 2011
OTR Driver US ARMED FORCES

Jun 2006 to Oct 2010
Information Systems Operator/Analyst/MOS

Education:

Military:

Rank: E4 Jun 2006 to Jun 2010
Branch: U.S. ARMYL.i.location.original

Skills:

VoIP Administration, Internet Browser, Networking or LAN Software, Peripheral Devices, Personal Computers, Data Base Query, (Upgrades, Performance Issue Corrections, SQL Server Query Analysis, Mail Server Administration, Domain Security/Administration, Active Directory, VPN Troubleshooting, Medical Applications Support, Server Monitoring and Maintence, FTP Uploads and Transfers, Virtualization

Alan Ernest Frisco, TX

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Work:

Verizon

Dec 2011 to 2000
FiOS Technical Support Contract US ARMED FORCES

Jun 2006 to 2000
Information Systems Operator/Analyst/MOS ARNOLD TRANSPORTATION AS

Sep 2011 to Nov 2011
OTR DRIVER CENTRAL REFRIGERATED SERVICES AS

Mar 2011 to Sep 2011
OTR DRIVER AFGANISTAN

Jan 2010 to Oct 2010
USARMY National Guard Suddenlink Communications
Tyler, TX
Oct 2008 to Dec 2009
CSR Tech Support Cutter Dirt work Inc
Quitman, TX
May 2001 to Jun 2005
Job Foreman/General Manager/Equipment Operator

Education:

USARMY Information systems Acadamy
Fort Gordon, GA
Jan 2005 to Jan 2006
Technical Certification. A+ N+ Sec+ in Information Systems Analysis Lindale High School
Lindale, TX
Jan 2002 to Jan 2005
High School Deploma in General Studies

Skills:

Information Systems Analysis, System Administraion (Windows,Unix,Linux.), Information systems deployment and repair. Inventory Managment, Photoshop, Graphic Design,

Alan Ernest Arlington, TX

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Work:

CSC
Coppell, TX
Aug 2012 to Feb 2013
Helpdesk Analyst-Information Systems Technisource/Brinker International
Dallas, TX
Apr 2012 to Aug 2012
Information Systems Analyst/Desktop Support Verizon

Dec 2011 to Apr 2012
FiOS Technical Support Contract Arnold Transportation
Grand Prairie, TX
Sep 2011 to Nov 2011
OTR DRIVER Central Refrigerated Services
Salt Lake City, UT
Mar 2011 to Sep 2011
OTR DRIVER US ARMED FORCES

Jun 2006 to Oct 2010
Information Systems Operator/Analyst/MOS Suddenlink Communications
Tyler, TX
Oct 2008 to Dec 2009
CSR Desktop Support Cutter Dirt work Inc
Quitman, TX
May 2001 to Jun 2005
Job Foreman/General Manager/Equipment Operator

Education:

US ARMY Signal Regiment Academy
Fort Gordon, GA
2005 to 2007
BA in Information Systems Analysis Lindale High School
Lindale, TX
2002 to 2005
High School Diploma in General Studies

Skills:

Windows Server, SQL, ALOHA, Radiant Systems, Technical Support. Data Entry. Data Manipulation. LAN Networking, WAN Networking, Juniper Networking, Cisco Networking, Hardware Repair, Hardware Support, End-user Support