COX COMMUNICATIONS since Jan 2008
Manager- Customer Retention
Cardmember Service - Arizona Jan 1999 - Jan 2006
Discover Card Operations Director
Arizona Jan 1997 - Jan 1999
Discover Card VP Director Marketing Services
Quality - Illinois Jan 1995 - Jan 1997
Discover Card Senior Director
Cardmember Service - Arizona Jan 1993 - Jan 1995
Discover Card General Manager
Education:
California State University 1974 - 1978
Bachelor of Science, Business Administration; Finance and Marketing
Skills:
Business Development Process Improvement Budgets Operations Management Management Sales Performance Management Leadership Development Strategy
MARLEY ENGINEERED PRODUCTS Jan 2006 - Dec 2010
Lean Manufacturing / Business Engineer
SPX Process Equipment Feb 2006 - Jul 2009
Lean Engineer
2006 Jan 1995 - Jan 2006
Senior Process Engineer
Eaton Corporation Jan 1999 - Jan 2003
Senior Supervisor
Education:
UNC @ Pembroke 1999 - 2002
BS, Business Management
Skills:
Kaizen Six Sigma Lean Manufacturing Continuous Improvement 5S
Alan Gates (1944-1948), Tabitha Nelson (1993-1997), Casey Winter (1985-1989), Raymond Coggins (1972-1976), Denise Reed (1979-1983), Kathryn Franklin (1994-1998)