Atlanta, GA 30331Egain (lead) total customer service online, for 3... The best part of my time at the AJC was problem solving. If it started as a problem and ends with a satisfied customer, that made my day, the harded the problem... The best part of my time at the AJC was problem solving. If it started as a problem and ends with a satisfied customer, that made my day, the harded the problem the better, whether it was delivery, billing etc.