Kroeschell Inc. Sep 2013 - Jan 2014
Technical Support Specialist
Wespath Benefits and Investments Sep 2013 - Jan 2014
Help Desk Analyst
Geek Squad Sep 2008 - Sep 2013
Pc Support Technician
Circuit City Jun 2004 - Sep 2008
Pc Support Technician
Wespath Jun 2004 - Sep 2008
Service Delivery Specialist
Education:
University of Illinois at Chicago 2007 - 2012
Bachelors, Bachelor of Science
Skills:
Troubleshooting Remote User Support Hardware Diagnostics Hardware Support Hardware Installation Computer Hardware Symantec Backup Backup and Restore Networking Microsoft Office Outlook Virus Removal Malware Analysis Acronis True Image Mac Os Remote Troubleshooting Identity Management Active Directory Windows Router Configuration Tablets Help Desk Support Customer Service Inventory Management Purchasing Processes Computer Maintenance Technical Support Time Management Powerpoint Microsoft Word Management Microsoft Excel Microsoft Exchange Information Technology Sales Windows Server Windows Xp Windows 7 Remote Desktop Software Installation Threat Analysis Cyber Security Email Management