Alfred B Shepherd

Software Support Manager

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Location:

896 Banks Rd, Coconut Creek, FL 33063

Industry:

Information Technology And Services

Work:

Campus Management Corp. Mar 2008 - Apr 2014
Senior Support Analyst
Creativedrive Mar 2008 - Apr 2014
Software Support Manager
Hewlett-Packard Aug 2007 - Mar 2008
Onsite Manager and Administrator G12 Engineer American Express Contract
Micros Systems Inc Mar 2006 - Aug 2007
Implementation Consultant of Programmer Analyst
Willow Csn Mar 2005 - Mar 2006
Independent Contractor and Service Support

Education:

Devry University 2005 - 2008
Bachelors, Bachelor of Science, Management Keiser College 1995 - 1997
Associates, Associate of Arts, Biomedical Engineering

Skills:

Software Documentation
Microsoft Sql Server
Troubleshooting
Sql
Technical Support
Databases
Operating Systems
Sdlc
Business Intelligence
Sharepoint
Data Analysis
T Sql
Visio
Requirements Analysis
Software Development
Help Desk Support
Crystal Reports
Windows
Systems Analysis
Database Design
Ssrs
Networking
Account Reconciliation
Stored Procedures
Access
Visual Basic
C#
Linux
Oracle
Accounting
Asp.net
Xml
Database Administration
Visual Studio
Ssis
Vb.net
Unix
Data Modeling
Iis
.Net
Microsoft Certified Professional
Comptia A+
Business Analysis
Project Management
Microsoft Excel
Spreadsheets
Office 365
Microsoft Word
Word Processing
Communication

Interests:

Children
Cooking
Exercise
Electronics
Economic Empowerment
Civil Rights and Social Action
Science and Technology
Music
Sports
Human Rights
Movies
Health

Certifications:

Mcp
A+
Business Analysis Foundations
Business Analysis Foundations: Competencies
Agile Requirements Foundations
Business Analysis: Business Benefits Realization
Business Analyst and Project Manager Collaboration
Requirements Elicitation and Analysis
Business Analysis Foundations: Business Process Modeling
Requirements Elicitation For Business Analysts: Interviews
Excel Quick Tips
Office 365: Excel Essential Training
Office 365: Word Essential Training
Office 365: Powerpoint Essential Training
Data Science Foundations: Fundamentals
Leadership Foundations
Communication Foundations (2013)
Communication Within Teams
Interpersonal Communication
Negotiation Foundations (2012)
Become A Business Analyst
Managing Dns Essential Training
Networking Foundations: Networking Basics
Networking Foundations: Ip Addressing
Networking Foundations: Network Media (Lans)
Networking Foundations: Network Media (Wans)
Networking Foundations: Protocols and Cli Tools
Microsoft
Comptia

Alfred Shepherd

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Professional

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Location:

United States

Alfred Shepherd

view source

Location:

United States