Mckesson
Senior Operations Supervisor
Optimal Billing Solutions 2005 - 2007
Operations Supervisor
First Health Group Corp 1987 - 2005
Member Service Representative - Senior Lead
Education:
Florida State College at Jacksonville 2002 - 2003
Associates, Associate of Arts, Business Administration, Management
Skills:
Accounts Rec Customer Service Management Strategic Planning Workflow Management Operational Excellence Organizational Development Operations Management Project Management Quality Management Call Center Administration Customer Service Training Data Analysis Staff Management Team Building Problem Analysis Problem Solving Interpersonal Skills Call Center Development Operational Planning Interviewing Skills Staff Development Staff Training Account Reconciliation Accounts Receivable Refunds Quality Control Quality Improvement Quality Auditing Requirements Analysis Cross Functional Team Building
Interests:
Children Education Human Rights Animal Welfare Arts and Culture Health