Alicia Abella from Berkeley Heights, NJ

Us Patents

System For Dialog Management
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US Patent:

7139717, Nov 21, 2006
Filed:

Oct 11, 2002
Appl. No.:

10/269449
Inventors:

Alicia Abella - Morristown NJ, US
Allen Louis Gorin - Berkeley Heights NJ, US
Assignee:

AT&T Corp. - New York NY
International Classification:

G10L 15/22
G10L 21/00
US Classification:

704275, 704251
Abstract:

A spoken dialog system having a dialog management module is disclosed. The dialog management module includes a plurality of dialog motivators for handling various operations during a spoken dialog. The dialog motivators comprise error-handling, disambiguation, assumption, confirmation, missing information, and continuation. The spoken dialog system uses the assumption dialog motivator in either a-priori or a-posteriori modes. A-priori assumption is based on predefined requirements for the call flow and a-posteriori assumption can work with the confirmation dialog motivator to assume the content of received user input and confirm received user input.

Method For Dialog Management
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US Patent:

7167832, Jan 23, 2007
Filed:

Oct 11, 2002
Appl. No.:

10/269502
Inventors:

Alicia Abella - Morristown NJ, US
Allen Louis Gorin - Berkeley Heights NJ, US
Assignee:

AT&T Corp. - New York NY
International Classification:

G10L 15/22
G10L 21/00
US Classification:

704275, 704251
Abstract:

A spoken dialog system and method having a dialog management module are disclosed. The dialog management module includes a plurality of dialog motivators for handling various operations during a spoken dialog. The dialog motivators comprise an error-handling, disambiguation, assumption, confirmation, missing information, and continuation. The spoken dialog system uses the assumption dialog motivator in either a-priori or a-posteriori modes. A-priori assumption is based on predefined requirements for the call flow and a-posteriori assumption can work with the confirmation dialog motivator to assume the content of received user input and confirm received user input.

Method For Dialog Management
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US Patent:

7403899, Jul 22, 2008
Filed:

Oct 12, 2006
Appl. No.:

11/548899
Inventors:

Alicia Abella - Morristown NJ, US
Allen Louis Gorin - Berkeley Heights NJ, US
Assignee:

AT&T Corp - New York NY
International Classification:

G10L 15/22
G10L 21/00
US Classification:

704275, 704251
Abstract:

A spoken dialog system and method having a dialog management module are disclosed. The dialog management module includes a plurality of dialog motivators for handling various operations during a spoken dialog. The dialog motivators comprise an error handling, disambiguation, assumption, confirmation, missing information, and continuation. The spoken dialog system uses the assumption dialog motivator in either a-priori or a-posteriori modes. A-priori assumption is based on predefined requirements for the call flow and a-posteriori assumption can work with the confirmation dialog motivator to assume the content of received user input and confirm received user input.

Systems And Methods For Detecting And Coordinating Changes In Lexical Items
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US Patent:

8271422, Sep 18, 2012
Filed:

Nov 29, 2008
Appl. No.:

12/325157
Inventors:

Jeremy Wright - Berkeley Heights NJ, US
Alicia Abella - Morristown NJ, US
John Grothendieck - Highland Park NJ, US
Assignee:

AT&T Intellectual Property I, LP - Atlanta GA
International Classification:

G06F 9/44
G06F 17/00
US Classification:

706 52, 706 46, 706 45
Abstract:

Systems and methods for efficiently detecting and coordinating step changes, trends, cycles, and bursts affecting lexical items within data streams are provided. Data streams can be sourced from documents that can optionally be labeled with metadata. Changes can be grouped across lexical and/or metavalue vocabularies to summarize the changes that are synchronous in time. The methods described herein can be applied either retrospectively to a corpus of data or in a streaming mode.

System And Method Of Dialog Trajectory Analysis
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US Patent:

8340971, Dec 25, 2012
Filed:

Jan 5, 2005
Appl. No.:

11/029320
Inventors:

Alicia Abella - Morristown NJ, US
Jeremy Huntley Wright - Berkeley Heights NJ, US
Assignee:

AT&T Intellectual Property II, L.P. - Atlanta GA
International Classification:

G10L 21/00
US Classification:

7042701, 704 1, 704 9, 704 10, 704270
Abstract:

The invention comprises computer-readable media, methods and systems for performing a dialog analysis and using that analysis to release an updated spoken dialog system. The method embodiment of the invention comprises receiving data associated with dialogs, extracting turn by turn details of the dialog and generating from the extracted details an empirical call-flow representation of the dialog. The call data may be call-logs and user audio. The empirical call-flow representation may be a finite-state machine with nodes that represent call-states and the arcs between nodes represent user responses. Nodes may also represent sub-dialogs. The call-flow representation is presented graphically to a user for easier analysis and understanding. Significant changes in the dialog can be identified as hot-spots for improvement in the next release of the spoken dialog system.

System And Method For Integrating And Managing E-Mail, Voicemail, And Telephone Conversations Using Speech Processing Techniques
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US Patent:

8542803, Sep 24, 2013
Filed:

Aug 19, 2005
Appl. No.:

11/207972
Inventors:

Alicia Abella - Morristown NJ, US
Brian Scott Amento - Morris Plains NJ, US
Larry Stead - Montclair NJ, US
Gokhan Tur - Denville NJ, US
Jay Wilpon - Warren NJ, US
Jeremy Huntley Wright - Berkeley Heights NJ, US
Assignee:

AT&T Intellectual Property II, L.P. - Atlanta GA
International Classification:

H04M 1/64
US Classification:

379 8813, 379 8822
Abstract:

A system and a method are provided. A textual transcript of a recorded voice communication is received. Text from a non-voice communication is received. Information about the textual transcript of the recorded voice communication and the text from the non-voice communication is provided such that a user can manage a group of communications, based at least in part on the textual transcript of the recorded voice communication and the text from the non-voice communication.

Method For Dialog Management
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US Patent:

8600747, Dec 3, 2013
Filed:

Jun 17, 2008
Appl. No.:

12/140805
Inventors:

Alicia Abella - Morristown NJ, US
Allen Louis Gorin - Berkeley Heights NJ, US
Assignee:

AT&T Intellectual Property II, L.P. - Atlanta GA
International Classification:

G10L 15/00
G06F 17/27
G06F 3/048
G06F 9/46
G06F 9/44
G06F 17/20
G10L 21/00
G10L 15/26
H04M 1/64
H04M 11/00
US Classification:

704239, 704 9, 704275, 704277, 704235, 704254, 379 8603, 379 8804, 379 8814, 715811, 718102, 706 11, 717100
Abstract:

A spoken dialog system and method having a dialog management module are disclosed. The dialog management module includes a plurality of dialog motivators for handling various operations during a spoken dialog. The dialog motivators comprise an error handling, disambiguation, assumption, confirmation, missing information, and continuation. The spoken dialog system uses the assumption dialog motivator in either a-priori or a-posteriori modes. A-priori assumption is based on predefined requirements for the call flow and a-posteriori assumption can work with the confirmation dialog motivator to assume the content of received user input and confirm received user input.

Secure Access To Restricted Resource
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US Patent:

8606227, Dec 10, 2013
Filed:

Sep 22, 2009
Appl. No.:

12/564647
Inventors:

Gerald Michael Karam - Morristown NJ, US
Alicia Abella - Morristown NJ, US
Assignee:

AT&T Intellectual Property I, L.P. - Atlanta GA
International Classification:

H04M 1/66
US Classification:

455410, 4554561
Abstract:

Devices, systems and methods are disclosed which relate to restricting access to a secure resource by requiring a multimodal input sequence as a passkey to access the secure resource. Certain techniques allow a user to provide simultaneous input through a plurality of input sensors on a handheld device to create a multimodal input sequence, which is used as a unique passkey required to access secure resources. Combinations of input sensors are used to complete the multimodal input sequence. Among the available input sensors are an accelerometer, a touch screen, a camera, a proximity sensor, a position sensor, etc. The secure resource can be data or materials.