VITERA HEALTHCARE SOLUTIONS (formerly Sage Tampa, FL 2008 to Dec 2012 Customer Support AnalystSPHERION (JPMorgan Chase Bank) Tampa, FL Feb 2007 to Mar 2008 Product Support/Migration SpecialistBLUE CROSS BLUE SHIELD OF FLORIDA Tampa, FL Apr 2000 to May 2002 Customer Advocate II
Education:
Argosy University Tampa, FL Sep 2010 to 2000 PsychologySaint Pete College Clearwater Clearwater, FL Aug 2004 to Mar 2006 SociologyFlorida Metropolitan University Tampa, FL Aug 1998 to May 2002
Skills:
Design and continuously improve consistent reporting and tracking tools to enable effective performance measures of performance against all corporate, department, team and individual goals.
Los Paseos Elementary School San Jose CA 1990-1994, Plaza Elementary School Virginia Beach VA 1993-1996, Plaza Junior High School Virginia Beach VA 1996-1998, Lynnhaven Middle School Virginia Beach VA 1997-1999