Csc
Supervisor, Business Process Outsourcing
Univita Health Inc Nov 2005 - Jun 2013
Operations Manager
Cna Insurance Oct 1995 - Nov 2005
Service Operations Supervisor
Education:
Middle Tennessee State University (Mtsu) 1990 - 1995
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management
Skills:
Leadership Analytic Thinking Creative Problem Solving Project Management Client Liaison Call Centers Customer Satisfaction Cross Functional Team Leadership Process Improvement Team Building Customer Service Team Leadership Vendor Management Business Analysis Software Documentation Operations Management Business Process Improvement Outsourcing Training Quality Assurance