Allen Dixon

US Patent:

20150025940, Jan 22, 2015

Filed:

Jul 18, 2014

Appl. No.:

14/335626

Inventors:

- Broomfield CO, US
Yunas Nadiadi - Superior CO, US
Rene Grippo - Boulder CO, US
Allen E. Dixon - Arvada CO, US
Eric D. Gundersen - Broomfield CO, US
Luke P. Philips - Denver CO, US
Rajiv K. Singh - Thornton CO, US
Sanjiv Kumar - Erie CO, US
Eric D. Prosser - Broomfield CO, US
Wes Jensen - Broomfield CO, US
Imran A. Aslam - Thornton CO, US
Maria A. Elliott - Broomfield CO, US
Peter Cleary - Pembroke MA, US

Assignee:

Level 3 Communications, LLC - Broomfield CO

International Classification:

G06Q 10/06

US Classification:

705 738

Abstract:

Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure information for an installed network design providing one or more telecommunication products at one or more customer sites is retrieved. Customer service analytics are generated based on the technical infrastructure information and output for display on a graphical user interface.

US Patent:

20150026073, Jan 22, 2015

Filed:

Jul 18, 2014

Appl. No.:

14/335523

Inventors:

- Broomfield CO, US
Yunas Nadiadi - Superior CO, US
Rene Grippo - Boulder CO, US
Allen E. Dixon - Arvada CO, US
Eric D. Gundersen - Broomfield CO, US
Luke P. Philips - Denver CO, US
Rajiv K. Singh - Thornton CO, US
Sanjiv Kumar - Erie CO, US
Eric D. Prosser - Broomfield CO, US
Wes Jensen - Broomfield CO, US
Imran A. Aslam - Thornton CO, US
Maria A. Elliot - Broomfield CO, US
Peter Cleary - Pembroke MA, US

Assignee:

Level 3 Communications, LLC. - Broomfield CO

International Classification:

G06Q 30/06
G06Q 10/06

US Classification:

705300

Abstract:

Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure data for a provider network is retrieved from one or more databases. The technical infrastructure data represents network assets and capabilities. Location information is obtained for at least one customer site. A product selection including a set of design attributes for one or more telecommunication products is received. A network access point for providing the one or more telecommunication products is determined based on a correlation of the technical infrastructure data with the location information. A configuration for the at least one customer site is generated based on the product selection. A design is generated based on the network access point and the at least one configured customer site.