Bristol-Myers Squibb
Knowledge Management Content Specialist
Metlife Aug 2, 2018 - Nov 2019
User Experience Copywriter
Bank of America Jun 2017 - Jun 2018
Former Digital Editor, Merrill Edge User Experience
Jpmorgan Chase & Co. Jun 2016 - Jun 2017
Editor, Digital Customer Experience
Sapientrazorfish Nov 2011 - May 2016
Managing Editor and Senior Technical Writer
Education:
Smith College 1983 - 1986
Bachelors, Bachelor of Arts, English, English Literature
Friends Academy
Skills:
Technical Writing Content Strategy Web Content Management Content Development Editing Sdlc Content Management Technical Documentation Software Documentation Copywriting Cms Online Help Seo Html Wikis Copy Editing Editorial Requirements Analysis Visio Management Sharepoint User Experience Software Development Life Cycle New Media Confluence Marketing Fatwire Dreamweaver Documentum Subversion 21 Cfr Part 11 Work Instructions Content Management Systems Sop Elementool Cq5 Training Strategy
Technical Writing Copywriting Web Content Management CMS Fatwire Wikis HTML + CSS Dreamweaver SharePoint Documentum Subversion Confluence 21 CFR Part 11 SOP Work Instructions Elementool Content Strategy Software Documentation Content Development Editing Editorial Copy Editing New Media SEO Visio