United Airlines 2006 - 2013
Manager, Sales and Service Global Accounts
Air New Zealand 1998 - 2000
Business Development Sales Service Manager and Reservations
Education:
Brigham Young University - Hawaii
Bachelors, Bachelor of Science, Management
Skills:
Strategic Business Planning Execution Key and Large Account Management Budget Planning and Administration Program Development/Implementation Customer Loyalty and Retention Presentations and Consultations Contract Proposals and Negotiations Product and Company Branding Collateral Marketing Materials Corporate Relationship Management Partnership Marketing Initiatives Solutions Selling Strategies Competitive Market Intelligence Long Term Account Management Global Team Sales Support Sales Planning and Communication Contract Proposals/Negotiations Client Relationship and Partnership Building Expense and Invoice Reconciling Project Management and Strategic Thinking Events and Promotional Activities Executive Level Presentations Consultative Sales Approach Global Sales Strategies Revenue/Profit Growth Client Specific Solutions Event Sponsorships Global Sales Consulting Expertise Award Winning Results Top Line Revenue Oppportunity Identification High Profile Event Coordination Fortune 500 Account Management Partner Marketing Initiatives Wholesaler Relationships Incremental Revenue Growth Region Management Roi Optimization Multi Industry Experience Program Launch/Execution International Business Protocols Account Transitions New Market Penetration Program Coordination Peformance Coaching/Feedback Six Sigma Green Belt
Certifications:
Global Business Travel Association Corporate Travel Expert (Nov. 2010)