Asurion Jun 7, 2015 - Jun 30, 2016
Customer Care Representative
Access Community Health Centers Mar 2014 - Jun 2014
Customer Service Representative
Comcast Cable Jun 2012 - Jun 2013
Customer Account Executive
Comcast Jun 2012 - Jun 2013
Customer Account Executive
At&T May 2008 - Jan 2011
Billing Clerk
Education:
University of Phoenix
Valencia College
Skills:
Call Centers Broadband Customer Service Training Troubleshooting Customer Experience Technical Support Customer Retention Data Entry Supervision Employee Dicipline Dispute Resolution Account Maintenance Leadership Performance Management
Interests:
Social Services Children Economic Empowerment Civil Rights and Social Action Education Poverty Alleviation Human Rights