Allison J Chen

Allison Chen

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Customer Experience, Principal

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Location:

19 Village Hill Ln, Natick, MA 01760

Industry:

Information Technology And Services

Work:

Springfield Technical Community College 2013 - 2014
Customer Experience Manager
Dell Emc 2013 - 2014
Customer Experience, Principal
Fidelity Investments 2011 - 2012
Customer Experience Manager
Imagitas 2008 - 2011
Business Process Analyst
Imagitas 2005 - 2008
Senior Production Planner

Education:

Boston College 2011
Master of Business Administration, Masters Isenberg School of Management, Umass Amherst
Bachelors, Bachelor of Science, Operations Management, Finance

Skills:

Cross Functional Team Leadership
Process Improvement
Product Management
Business Analysis
Business Process Improvement
Team Building
Customer Experience
Vendor Management
Business Strategy
Strategic Planning
Advertising
Customer Experience Transformation
Voice of the Customer Analysis
Supply Chain Management
Cx
Customer Experience Analysis
Customer Experience Management
Account Management

Director, Enterprise Accounts

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Location:

San Diego, CA

Industry:

Insurance

Work:

Amn Healthcare
Director, Enterprise Accounts
Amn Healthcare May 2015 - Aug 2017
Senior Manager, Risk Management
Hub International Dec 2003 - May 2015
Account Executive
Stanton & Associates Insurance Services Mar 1, 2003 - Oct 1, 2003
Account Manager
Panzera Insurance Agency Sep 1, 2001 - Mar 1, 2003
Personal Lines Account Manager

Education:

Uc San Diego 1997 - 2001
Bachelors, Japanese Studies International Christian University 1999 - 2000

Skills:

Insurance
Professional Liability
Workers Compensation
Commercial Insurance
Liability
Legal Liability
Property and Casualty Insurance
Risk Management
Marketing Strategy
Casualty Insurance
Umbrella Insurance
Strategic Planning
Management
D&O
Business Development
Commercial Lines
Employment Practices Liability
New Business Development
Disability Insurance
Operations Management
Fiduciary
Employee Benefits
Underwriting
Small Business
Captives
Casualty
Excess
Brokers
Inland Marine
Directors and Officers Liability
Liability Analysis
Analysis
Insurance Brokerage
Property Claims
Reinsurance
Financial Risk
Ability To Access Most Every Major Insurance Company In the U.s
Marketing Operations
Staff Training
Workflow Analysis
Workflow Design
Workflow Solutions
Training and Development
General Insurance
Account Management
Sales Operations
Employee Training

Languages:

English
Japanese

Certifications:

Certified Insurance Counselor

Allison Chen

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Allison Chen

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Allison Chen

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Post-Doctoral Fellow At Washington University In St.louis

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Position:

postdoc at Washington University in St.Louis, Post-Doctoral Fellow at Washington University in St.Louis

Location:

Saint Louis, Missouri

Industry:

Newspapers

Work:

Washington University in St.Louis since 2011
postdoc
Washington University in St.Louis - St. Louis since Aug 2011
Post-Doctoral Fellow

Education:

University of Missouri-Columbia 2006 - 2011
Zhejiang University

Allison Chen Ann Arbor, MI

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Work:

KMG Prestige Inc
Ann Arbor, MI
Jun 2012 to Mar 2014
Activity Director Translation/ Interpretation/ Tutoring
Ann Arbor, MI
Oct 2008 to May 2012
Entrepreneur BCM USA Cabinetry & Countertop Inc
Garden Grove, CA
Nov 2005 to Oct 2008
General Manager FPS Logistic Inc
Long Beach, CA
Feb 2003 to Nov 2005
Import & Export Office Operation Manager Modern Home Furnishing Co
Rowland Heights, CA
Mar 2002 to Feb 2003
Assistant Manager United Pacific Medical Supplies Inc
Alhambra, CA
Aug 1999 to Mar 2002
Customer Service, Sales, AP, AR

Education:

New South Wales University
Jan 1997 to Jul 1999
Master of Marketing Ji Nan University
GuangZhou, CN
Sep 1992 to Jul 1996
Bachelor in Business Administration

Skills:

California Realtor License