Memo
Head of Customer Strategy
Apple May 2018 - Aug 2018
Mba Intern, Global Support Operations Pmo
Macmillan May 2016 - Apr 2017
Senior Manager Business Operations, Pronoun
Pronoun 2012 - May 2016
Digital Marketing and Author Acquisitions
Pr Consulting Aug 2010 - 2012
Public Relations Coordinator
Education:
Columbia Business School 2017 - 2019
Master of Business Administration, Masters
Brown University 2005 - 2009
Bachelors, Bachelor of Arts, Economics
Polytechnic School
Skills:
Digital Marketing Business Operations Project Planning Product Marketing Salesforce Google Analytics Google Adwords Sqlite Squarespace Email Marketing Confluence Digital Publishing Fashion Marketing A/B Testing Facebook Marketing Adwords Linkedin Advertising Email Marketing Software Tableau Optimizely Social Media Advertising Budgeting and Forecasting Asana Mailchimp Constant Contact Trac Html Lead Generation Wireframing Sales Funnels Lean Six Sigma R Mixpanel Project Management Data Analytics Sql Customer Acquisition Operations Management User Research Qualtrics Usability Testing Customer Service Customer Experience Customer Relationship Management Microsoft Office Mac Os G Suite Net Promoter Score
Languages:
French Spanish
Certifications:
Management Excellence & Lean Six Sigma - Green Belt
Child Mind Institute Mar 2013 - Mar 2015
Manager of Annual Giving and Special Events
First Protocol Mar 2013 - Mar 2015
Project Manager
Georgetown University Medical Center Jul 2012 - Mar 2013
Associate Director, Constituent Events
Cato Institute Oct 2008 - Jun 2012
Conference Manager
The Army Distaff Foundation/Knollwood Mar 2008 - Oct 2008
Special Events and Development Assistant
Education:
Syracuse University 2004 - 2007
Bachelors, Bachelor of Arts, Political Science
Skills:
Event Planning Facebook Public Policy Public Relations Research Nonprofits Public Speaking Event Management Editing Philanthropy Fundraising Media Relations Budgets Sponsorship Non Profits