Lincoln Financial Group
Benefits Eligibility Service Processor Assistant
Tsa Jun 2011 - Aug 2017
Transportation Security Officer
Zerochaos May 2014 - May 2016
Google Ads Quality Rater
Navigator Staffing Services Jul 2010 - Jan 2011
Customer Service Representative
3T Unlimited Jul 2008 - Jun 2009
Customer Service Representative
Education:
Herzing University 2012 - 2013
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management
Herzing University 2010 - 2011
Associates, Business Administration, Business
Avondale High School 2002 - 2006
Skills:
Ms Office Suite Typing Critical Thinking Access Customer Service Sales Call Centers Security Networking Merchandising Advertising Policy Sales Management Data Entry Supervisory Skills Outlook Time Management Microsoft Word Process Scheduler Powerpoint Administrative Assistants Administration Telephone Skills Microsoft Office Analysis Crm Government Human Resources Leadership Program Management Public Speaking Training Team Building Social Networking Research Social Media Microsoft Outlook Analytical Skills
Interests:
Children Economic Empowerment Civil Rights and Social Action Education Poverty Alleviation Human Rights
Sapientnitro
Manager Program Management
Sapientrazorfish
Manager Program Management
Ibm Nov 1, 2011 - Jan 1, 2015
Project Manager and Scrum Master and Business Analyst
16Th St Street South Residences Hoa 2012 - 2014
Hoa Vice President
Ge Power Nov 2007 - Nov 2011
Im Program Manager
Education:
Bucknell University 2001 - 2005
Bachelors, Bachelor of Science, Electrical Engineering
Skills:
Leadership Six Sigma Social Media Sap Lean Manufacturing Customer Focus Agile Project Management Sap Products Event Planning Jira Agile Methodologies Green Belt Team Leadership Process Improvement Scrum Visio End User Training Hands on Training Microsoft Office Axure Project Portfolio Management User Acceptance Testing Program Management Social Networking Cross Functional Team Leadership Ms Project Project Planning Social Media Marketing Documentum Business Process Improvement Requirements Gathering Management Project Management Pmp Software Project Management Philanthropy Version One Databases
Languages:
Spanish
Certifications:
Lean Six Sigma Green Belt Certification License Member: 000384631 License Certificant Id: 384631 Certified Scrummaster® General Electric (Ge) Scrum Alliance, License Member: 000384631