Alter L Harris

age ~76

from Birmingham, AL

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Also known as:

Alter Harris Jacqueline Harris
Harris Alter

Connected to:

Alter Harris Phones & Addresses

Birmingham, AL
Tuscaloosa, AL
724 Lamplighter Ln, Birmingham, AL 35214 • 2569968286

Work

Company:

Regions bank
Jul 2012
Position:

Client technical support and training specialist

Education

School / High School:

Stillman College
2003
Specialities:

Bachelor of Arts in English/Mass Communications

Skills

Call Center Operations • Training and Development • Technology • Technical Aptitude • Leadership Skills • Learning Management • Customer Service Orientation • Mac OSX • SnagIt • Captivate • Camtasia • Adobe Photoship • Audio/Video Recording /Editing • Basic HTML • Basic Java

Ranks

Certificate:

Certified Safe???? 4 Practitioner

Emails

a***[email protected]

Industries

Banking

Resumes

Programmer Analyst

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Location:

Birmingham, AL

Industry:

Banking

Work:

Covalence - Coding Bootcamp Sep 2017 - Nov 2017
Full Stack Web Development Student at Covalence
Regions Bank Sep 2017 - Nov 2017
Programmer Analyst
Regions Bank Jul 2012 - Sep 2017
Client Services Technical Support and Training Specialist
Wells Fargo Mar 2010 - May 2012
Team Lead |Treasury Management Technical Services
Wells Fargo Oct 2009 - Mar 2010
Client Services Officer

Education:

Stillman College 1997 - 2003
Bachelors, Bachelor of Arts, English, Communications

Skills:

Training
Call Centers
Customer Service
Leadership
Banking
Technical Support
Call Center
Troubleshooting
Customer Satisfaction
Team Leadership
Training Delivery
Coaching
Employee Training
Process Improvement
Employee Relations
Software Documentation
Team Building
Microsoft Excel
Outlook
Management
Access
Microsoft Word
Vendor Management
System Administration
Customer Experience
Leadership Development Coaching
Budgets
Recruiting
Microsoft Access
Problem Solving
Employee Engagement
Insurance
Webex
Oracle Adaptive Access Manager
Jira
Remote Deposit Capture
Html
Cascading Style Sheets
Javascript
Jquery
Html5
Node.js
Typescript
Express.js
Mysql
Sourcetree
Visual Studio
C#
Selenium
Leapwork

Certifications:

Certified Safe???? 4 Practitioner

Alter Harris Birmingham, AL

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Work:

REGIONS BANK

Jul 2012 to 2000
Client Technical Support and Training Specialist WELLS FARGO

May 2010 to May 2012
Treasury Management Technical Service Officer WELLS FARGO

Oct 2009 to May 2010
Client Services Officer TELETECH

Sep 2008 to Feb 2009
Lead Service Delivery Supervisor TELETECH

May 2006 to Jun 2008
Training Specialist/ eLearning Site Administrator TELETECH

Sep 2005 to May 2006
Training Assistant/Intern TELETECH

Jun 2003 to Sep 2005
Technical Support Representative

Education:

Stillman College
2003
Bachelor of Arts in English/Mass Communications

Skills:

Call Center Operations, Training and Development, Technology, Technical Aptitude, Leadership Skills, Learning Management,Customer Service Orientation, Mac OSX, SnagIt , Captivate, Camtasia, Adobe Photoship, Audio/Video Recording /Editing, Basic HTML, Basic Java