Customer Service • Public Speaking • Microsoft Excel • Social Media • Microsoft Office • Interpersonal Communication • Leadership • Computer Proficiency • Team Management • Employee Training • Cash Handling • Multimedia • Social Media Marketing • Internal Communications • Organizational Development • Guest Recovery • Labor Management • Mentoring • Conflict Resolution • Training Facilitation • Disney • Tourism • Hospitality • Strategic Planning • Entertainment Industry • Resorts • Retail • Training • Hotels • Marketing • Public Relations • Research • Project Management • Microsoft Word
Languages
English
Interests
Social Services • Children • Civil Rights and Social Action • Education • Human Rights
The Walt Disney Company
Guest Experience Manager
The Walt Disney Company Jan 2016 - Oct 2016
Stage Manager
The Walt Disney Company May 1, 2012 - Jan 2016
Guest Services Lead and Trainer
The Walt Disney Company Aug 2010 - May 2011
Walt Disney World College Program Intern
Practice Solutions Ltd Aug 2010 - May 2011
Marketing and Communications Associate
Education:
Chapman University 2011 - 2013
Bachelors, Bachelor of Arts, Media Studies, Communication
The Walt Disney World College Program Classes 2010 - 2011
Midwestern State University 2008 - 2010
Skills:
Customer Service Public Speaking Microsoft Excel Social Media Microsoft Office Interpersonal Communication Leadership Computer Proficiency Team Management Employee Training Cash Handling Multimedia Social Media Marketing Internal Communications Organizational Development Guest Recovery Labor Management Mentoring Conflict Resolution Training Facilitation Disney Tourism Hospitality Strategic Planning Entertainment Industry Resorts Retail Training Hotels Marketing Public Relations Research Project Management Microsoft Word
Interests:
Social Services Children Civil Rights and Social Action Education Human Rights