Amecia L Miles

Customer Relations Specialist I

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Location:

Los Angeles, CA

Industry:

Consumer Goods

Work:

Native Trails
Customer Relations Specialist I
Evolent Health Nov 2016 - 2018
The Utilization Management Operations Coordinators
The Jacobson Group Jan 2016 - Sep 2016
Wah Contractor - Provider Service Advocate @ Monroe Plan
Harvard Pilgrim Health Care Jul 2015 - Nov 2015
Dell Contract Specialist- Provider Configuration Analyst
The Jacobson Group Feb 2014 - Mar 2015
Wah Contractor and Account Advisor Contractor

Education:

Ivy Tech Community College 2014
Hohokus School - Rets Nutley 1990 - 1990
The Art Institute Dec 1988
The Art Institutes 1987 - 1988
National Educational Center

Skills:

Customer Service
Medicare
Insurance
Data Entry
Microsoft Office
Hipaa
Microsoft Excel
Health Insurance
Analysis
Research
Leadership
Data Analysis
Microsoft Word
Process Improvement
Public Speaking
Event Planning
Claim
Powerpoint
Social Media
Project Management
Photoshop
U.s. Health Insurance Portability and Accountability Act
Creative Writing
Provider Enrollment
Claims Handling
Business Process Improvement

Languages:

Spanish

Amecia Miles Indianapolis, IN

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Work:

Convergent
Irving, TX
Aug 2013 to Dec 2013
Patient Access Rep Jacobson Solutions
Chicago, IL
Nov 2012 to Jun 2013
Contract Representative Broadpath Solutions Inc
Tucson, AZ
Dec 2009 to Oct 2012
Contract Representative Jacobson Solution
Chicago, IL
Dec 2004 to Apr 2009
Contract Representative Bankers Fidelity
Buckhead, GA
Nov 2000 to Dec 2004
Policy Holders Services Rep One Health Plan of Georgia
Dunwoody, GA
Jan 1998 to Nov 2000
Sr. Review Assist SmithKline Beecham
Tucker, GA
Jul 1991 to Dec 1997
Research & Development Rep SmithKline Beecham

Dec 1994 to 1996
Customer Service Representative II Cost Care Inc
Atlanta, GA
Feb 1991 to Dec 1994
Customer Service I Nelson McGhee MD OB
Atlanta, GA
Jan 1991 to Aug 1991
Nelson McGhee Md

Education:

NATIONAL EDUCATIONAL CENTER
Atlanta, GA
Sep 1990
Medical Assistant THE ART INSTITUTE
Atlanta, GA
Aug 1987 to Dec 1988

Skills:

Skills Organized; Ability to work well with others Ability to work independently Prior Work at home experience Ten Key by touch; Type 50 wpm Knowledge of Medical Terminology Knowledge of HMO, PPO, Medicare Part A & B Knowledge of CPT, HCPC and ICD 9 Codes Basic Macintosh CRT (VAX), PC/AST Vision 5L / Callcare browser Power Point Excel Access Windows XP Mac OX 10 Filenet Facets Amisys WGS Mainframe Qnxt Nasco MCS Pecos Onbase Citrix