The Hartford
Operations Manager
The Hartford
Learning Consultant
The Hartford Jan 2012 - Sep 2014
Learning Specialist
The Hartford Sep 2011 - Jan 2012
Premium Audit and Policy Specialist
Apac Customer Services Verizon Wireless Jun 2007 - Jul 2011
Corporate Trainer
Education:
State University of New York Empire State College 2011 - 2013
Bachelors, Human Resources Management
State University of New York Empire State College
Associates, Business Administration, Management, Business Administration and Management
Skills:
Customer Service Leadership Employee Training Performance Management Training Employee Engagement Management Coaching Process Improvement Onboarding Employee Benefits Talent Acquisition Talent Management Team Management Time Management Customer Experience Employee Relations Vendor Management Customer Retention Business Process Improvement Soft Skills