Amazon Oct 2016 - Feb 2018
Virtual Customer Service Agent
Jpmorgan Chase & Co. May 2007 - Apr 2013
Senior Applications Developer - Vice President and Technical Business Analyst Lead
Talbots Aug 2005 - Mar 2007
Programmer and Analyst - Senior Programmer and Analyst
Florida Blue Nov 2000 - Mar 2001
Senior Healthcare Data Analyst
Sypris Electronics, Llc Jan 1999 - Nov 2000
Associate Software Engineer
Education:
University of South Florida 1999 - 2002
Master of Science, Masters, Management
University of Florida 1983 - 1988
Bachelors, Bachelor of Arts, German Language and Literature, German Language, Literature
Tallahassee Community College
Skills:
Leadership Data Warehousing Requirements Analysis Sdlc Configuration Management Business Analysis Agile Methodologies Scrum Visio Oracle Visual Basic Pl/Sql Enterprise Software Tfs Mks Integrity Management Project Management Software Development Life Cycle Software Development Vb.net Software Project Management Databases
Interests:
Education Environment Poverty Alleviation Science and Technology Animal Welfare Arts and Culture Health
Languages:
German
Certifications:
Oracle Certified Professional Database Administrator (8I)
Itt Technical Institute Feb 2007 - Aug 2012
Senior Financial Aid Coordinator
Randstad Temporary Services Oct 2006 - Dec 2006
Temporary Empoyee
Chela Education Financing Feb 2004 - Sep 2006
Nelnet Student Loan Consolidation Specialist
Adecco Jan 2004 - Feb 2004
Clerical Worker
Jo-Ann Craft and Fabric Feb 2001 - Jan 2003
Assistant Manager and Operations Manager
Education:
University of Arizona 1994 - 1998
Bachelors, Bachelor of Arts, Anthropology