Xerox
Regional Vice President
Xerox
General Manager
Xerox
Senior Operations Manager
Xerox
Level Ii Customer Care Manager
Acs Dec 2009 - Feb 2013
Loss Prevention Manager
Education:
Cisco College 1988 - 1989
Eastland High School
Skills:
Process Improvement Operations Management Access Kronos Quality Auditing Outlook Project Management Collections Fraud Detection Customer Service Hiring Leadership Software Documentation Process Management Business Process Improvement Strategic Planning Coaching Payroll Change Management Recruiting Call Centers Policy Project Planning P&L Management Financial Analysis Forecasting Security Program Management Quality Assurance Risk Management Employee Relations Customer Satisfaction Government Troubleshooting Service Delivery Performance Management Business Analysis Microsoft Word Vendor Management Auditing Integration Crm Team Building Visio Bpo Training Outsourcing Team Leadership