Elavon since May 2001
Director, Enterprise Learning Technology
Elavon, Inc. May 2001 - Feb 2009
Training Manager - Sales and Product Training
Cendant Apr 1989 - Apr 2001
Manager of Training and Development
HFS/Cendant Apr 1989 - Apr 2001
Instructor
HFS/Cendant Apr 1989 - Apr 2001
Training Supervisor-Global Distribution Systems (GDS)
Education:
Middle Tennessee State University 1986 - 1989
Achieve Global / Zenger Miller
Certification, Leadership Development
Skills:
Instructional Design E Learning Training Learning Management Systems Leadership Employee Training Captivate Change Management Blended Learning Needs Analysis Learning Management Workshop Facilitation Instructor Led Training Training Delivery Leadership Development Merchant Services Team Building Coaching Sales Call Centers Lectora Addie Hands on Training Management Development Performance Consulting Organizational Development Culture Change Electronic Payments Payment Card Processing Technical Training Credit Cards Organizational Effectiveness Presentation Coaching Technical Writing Staff Development Adult Education Performance Management Talent Management Acquiring Knowledge Management Organizational Learning Succession Planning Software Documentation Corporate Training Performance Improvement Captivate 5.5 Adobe Elearning Suite2.5 Distance Learning Call Center Curriculum Design