Amy K O'Gwynn

Personal Banker Ii, Nmls Id 973813

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Position:

Personal Banker NMLS 973813 at JPMorgan Chase

Location:

Oklahoma City, Oklahoma Area

Industry:

Banking

Work:

Georgetown Mortgage LLC - Oklahoma City, Oklahoma Area since Jan 2013
Residential Mortgage Loan Originator, NMLS 973813
Wells Fargo Home Mortgage - Oklahoma City, Oklahoma Area Aug 2012 - Jan 2013
Junior Mortgage Consultant NMLS 973813
Wells Fargo - Daleville, AL Oct 2009 - Sep 2012
Service Manager
Verizon Wireless Aug 2005 - Oct 2009
Customer Operations Trainer
Lowe's Home Improvement Jun 2004 - Dec 2004
Team Leader

Education:

Skills:

Customer Service
Coaching
Change Management
Call Center
Process Improvement
Mortgage Lending
Telecommunications
Retail
Wireless
Customer Experience
FHA
Customer Service Training
Customer Satisfaction
Credit
Banking
Customer Retention
Employee Training
Training Delivery
Team Building
Mortgage Banking
Residential Mortgages
Refinance
Leadership
Management

Honor & Awards:

Champion of Change- Blockbuster Store Manager of the Year 2003- Blockbuster Leadership Award 2nd & 3rd quarter 2007- Unicel

Branch Service Supervisor

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Location:

Enterprise, AL

Industry:

Financial Services

Work:

Synovus
Branch Service Supervisor
Synovus Financial Corporation
Branch Services Supervisor
Regions Bank Jul 2017 - Oct 2018
Branch Team Leader
Jpmorgan Chase & Co. 2012 - Jul 2017
Branch Manager Trainee
Wells Fargo 2009 - 2012
Service Manager

Education:

Columbia Southern University 2020 - 2022
Masters Columbia Southern University 2016 - 2017
Bachelors, Business Administration, Human Resources, Human Resources Management Rose State College 2015 - 2015
Associates University of Maryland Global Campus
Ohio University Heritage College of Osteopathic Medicine

Skills:

Cash Management
Cash Handling
Scheduling
Employee Training
Operations Management
Microsoft Office
Customer Service
Inventory Control
Sales
Leadership
Team Building
Financial Services
Relationship Building
Cross Selling
Training
Training Delivery
Internal Controls
New Hire Orientations
Referrals
Coaching
Call Centers
Loss Prevention
Banking
Telecommunications
Management
Customer Experience
Customer Satisfaction
Process Improvement
Customer Retention
Retail
Team Leadership

Languages:

English

Certifications:

Dale Carnegie
Achieve Global Training Certification
Series 6
Series 63
Oklahoma Insurance

Amy O'gwynn Choctaw, OK

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Work:

Chase Bank N.A.

Apr 2013 to 2000
Personal Banker II Wells Fargo Mortgage
Oklahoma City, OK
Aug 2012 to Dec 2012
Junior Mortgage Consultant NMLS Wells Fargo Bank
Daleville, AL
Oct 2011 to Jul 2012
Service Manager Wells Fargo Bank
Daleville, AL
Oct 2009 to Oct 2011
Teller/Lead Teller Verizon Wireless, Formerly Rural Cellular Corporation
Enterprise, AL
Aug 2005 to Oct 2009
Customer Operations Trainer

Education:

Ohio University
Athens, OH
1994 to 1995
Communications Greeneview High School
Jamestown, OH
College Prep

Skills:

Training and Development, Retail Banking Sales

Amy O'gwynn Oklahoma City, OK

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Work:

JP Morgan Chase

Apr 2013 to 2000
Personal Banker Georgetown Mortgage LLC
Oklahoma City, OK
Jan 2013 to Apr 2013
Mortgage Consultant, NMLS ID 973813 Wells Fargo Bank, N.A.
Daleville, AL
Oct 2009 to Jul 2012
Service Manager Verizon Wireless
Enterprise, AL
Aug 2005 to Oct 2009
Customer Service Trainer Blockbuster
Spring Hill, FL
Dec 1998 to Apr 2004
Store Manager

Education: