Duke University Health System since Apr 2011
Patient Revenue Manager
Duke University Medical Center May 2010 - Apr 2011
Patient Access Manager - Oncology
Cleveland Clinic May 2007 - May 2010
Financial Analyst
Cleveland Clinic Sep 2006 - Apr 2007
Administrative Intern
Great Lakes Brewing Company Jan 2001 - Jan 2005
Customer Service Manager/Distribution Coordinator
Education:
Cleveland State University 2005 - 2007
MBA, Health Care Administration
Virginia Polytechnic Institute and State University 1993 - 1997
BS, Hospitality and Tourism Management
Skills:
Access Budgets Visio Healthcare Outlook Customer Service Microsoft Excel Powerpoint Healthcare Management Human Resources Microsoft Word Administration Operations Management Inventory Management Hospitals Healthcare Information Technology Finance Process Improvement Data Analysis