Skills:
Windows 95-98, Microsoft Word and Excel 2003, Microsoft Exchange, Teknekron (E-Talk monitoring System), Call Management System (CMS). PeopleSoft 8.0, Lotus Notes, Call Tracking System, Electronic Case tracking (ECASE), Internet Explorer, Data Entry, Right Fax eRoom.(Process web site) and Typing. Choice One Link, Self Managed / Personal Development Skills, Problem Solving Skills, Client Relation Skills, Nexgen, Sharepoint, Outlook, Co-Star, PMD, Service Ability, SEIN, 8565 KPH 100% Accuracy, Check Key Experience, Seibel, RBMS