Ascend One Aug 2012 - Aug 2014
Creditor Information Processing Manager
The Vane Brothers Company Aug 2012 - Aug 2014
Vane Launch - Baltimore Accounts Manager
Ascend One Oct 2007 - Aug 2012
Creditor Operations Coordinator
Ascend One Mar 2002 - Oct 2007
Creditor Database Associate
Ascend One Mar 2000 - Mar 2002
Resolution Services Associate
Education:
University of Maryland Baltimore County 1988 - 1990
Skills:
Call Centers Process Improvement Management Cross Functional Team Leadership Business Analysis Vendor Management Training Leadership Team Leadership Team Building Account Management Project Management Financial Services Microsoft Office Customer Service Debt Management Performance Management Customer Experience Quality Assurance Microsoft Excel Relationship Management Requirements Analysis Crm Operations Management Business Process Improvement Change Management Call Center Creditors Sdlc Risk Management Strategic Planning Agile Methodologies Analysis Software Documentation Visio Contact Centers Problem Solving Logistics Management Maritime Operations
Interests:
Family Children Gardening Economic Empowerment Civil Rights and Social Action Environment Education Fitness Hiking Running Health