Amy E Tupper from Tampa, FL

License Records

Amy E Tupper

License #:

146 - Expired

Category:

Audiology/Speech-Language Path

Issued Date:

Sep 8, 1994

Effective Date:

Jan 24, 2001

Expiration Date:

Dec 1, 2000

Type:

Audiologist

Resumes

Technology Professional

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Position:

VOIP Help Desk at Social Security Administration for YorkTel, EOCC at York Telecom

Location:

Morrisville, North Carolina

Industry:

Telecommunications

Work:

York Telecom - Durham, NC since Apr 2009
VOIP Help Desk at Social Security Administration for YorkTel, EOCC
Nortel Networks - Durham, NC Aug 2008 - Mar 2009
Enterprise Voice Tier 1, CNOC
Nortel - Durham, NC Feb 2000 - Aug 2008
Optical SONET/DWDM Network Engineer, NMC
Sprint Communications - Roachdale, IN Feb 1999 - Feb 2000
Network Operations Specialist II, Switch Technician
MCI Communications - Cary, NC Jul 1997 - Jan 1999
Network Surveillance Engineer I, National Switch Operations

Education:

Randolph-Macon Woman's College 1991 - 1995
BA, Communications American University of Paris 1992 - 1992

Skills:

VoIP
Telecommunications
Telephony
Network Performance Management
Troubleshooting
Project Management
Customer Service
Process Improvement
Procedure Development
Technical Writing
Technical Documentation
Team Leadership
Ethernet
SIP
TCP/IP
Nortel
Nortel DMS
SONET/DWDM
IP

Interests:

Published author, lived in France, interests include: traveling, live music, and reading.

Honor & Awards:

2011 Yorktel Excellence Award for Onsite Customer Service at Social Security Administration, April 2012

Languages:

English
French

South Portland High School

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Location:

9210 Mountain Magnolia Dr, Riverview, FL 33568

Industry:

Hospitality

Work:

Seminole Hard Rock Hotel & Casino Tampa Jan 2017 - Mar 2017
Players Club Representative
United States Air Force Oct 2010 - Oct 2012
Ncoic - Network Operations
United States Air Force Feb 2010 - Oct 2010
Theater Comsec Manager
United States Air Force May 2009 - Feb 2010
Base Comsec Manager
United States Air Force May 2006 - May 2009
Atlernate Base Comsec Manager

Education:

University of Central Florida – Rosen College of Hospitality Management 2014 - 2017
Bachelors, Hospitality Management Saint Leo University 2004 - 2011
South Portland High School 1986 - 1990
University of Central Florida

Skills:

Information Assurance
Comptia Security+
Dod
Security
Military
Military Experience
Air Force
Defense
Innovative Issue Resolution
Customer Service/Guest Relations
Event Planning and Execution
Staff Management
Project Management
Microsoft Office
Finance Management/Cost Control
Process Improvements

Interests:

Animal Welfare
Children
Arts and Culture
Education

Languages:

English