VOIP Help Desk at Social Security Administration for YorkTel, EOCC at York Telecom
Location:
Morrisville, North Carolina
Industry:
Telecommunications
Work:
York Telecom - Durham, NC since Apr 2009
VOIP Help Desk at Social Security Administration for YorkTel, EOCC
Nortel Networks - Durham, NC Aug 2008 - Mar 2009
Enterprise Voice Tier 1, CNOC
Nortel - Durham, NC Feb 2000 - Aug 2008
Optical SONET/DWDM Network Engineer, NMC
Sprint Communications - Roachdale, IN Feb 1999 - Feb 2000
Network Operations Specialist II, Switch Technician
MCI Communications - Cary, NC Jul 1997 - Jan 1999
Network Surveillance Engineer I, National Switch Operations
Education:
Randolph-Macon Woman's College 1991 - 1995
BA, Communications
American University of Paris 1992 - 1992
Skills:
VoIP Telecommunications Telephony Network Performance Management Troubleshooting Project Management Customer Service Process Improvement Procedure Development Technical Writing Technical Documentation Team Leadership Ethernet SIP TCP/IP Nortel Nortel DMS SONET/DWDM IP
Interests:
Published author, lived in France, interests include: traveling, live music, and reading.
Honor & Awards:
2011 Yorktel Excellence Award for Onsite Customer Service at Social Security Administration, April 2012
Languages:
English French
Director Of Special Projects: Fundraising And Events
Girard Winery Aug 2015 - 2018
Tasting Room Lead and Wine Club Coordinator
Entrepreneur Wines May 2016 - Nov 2017
Vice President of Wine, Gratitude and Corporate Business Development
The Gratitude Network May 2016 - Nov 2017
Director of Special Projects: Fundraising and Events
Glisodin Skin Nutrients 2013 - 2015
Sales and Business Development Consultant
Triumph For 1 and For All 2011 - 2013
Consultant
Education:
University of Missouri - Columbia
St Lukes Hospital School of Nursing
Skills:
Marketing Sales Management Business Development Leadership Strategic Planning Medical Devices Product Launch Marketing Strategy Hospitals Capital Equipment Team Building Healthcare Market Development Advertising New Business Development Sales Presentations Sales Operations Brand Awareness Corporate Sales Presentations Non Profit Fund Development Spokesperson Start Up Ventures Film Production Training Interpersonal Skills Csm Customer Engagement Microsoft Office Relationship Development Analytical Skills Territory Development Territory Account Management Crm
Interests:
Clean Oceans and Recycling Past Aha Board Member For 5 Years Health Children Activites and Interests Environment Education Huge Bbq Kindness and Fun Fitness Human Rights Poverty Alleviation The Outdoors Disaster and Humanitarian Relief Economic Empowerment Of Who I Am Foster Care Reform Animal Welfare Womens Health Issues Tennis