Centurylink
Manager, Business Process Innovation
Centurylink
Senior Manager, Customer Order Acceleration
Level 3 Communications
Senior Manager, Customer Order Acceleration
Level 3 Communications
Customer Care Manager
Securus Technologies Apr 2003 - Jan 2009
Customer Service Manager
Education:
Collin College 1995 - 1996
Skills:
Telecommunications Process Improvement Call Centers Product Management Vendor Management Management Voip Project Management Leadership Managed Services Customer Satisfaction Wireless Call Center Team Leadership Unified Communications Troubleshooting Ip Integration Customer Service Technical Support Networking Software Documentation Crm Sla Agile Methodologies Professional Communication Cross Functional Team Leadership
Dr. Yoder graduated from the Wake Forest University School of Medicine in 2004. She works in Winston-Salem, NC and 1 other location and specializes in Pediatrics and Adolescent Medicine. Dr. Yoder is affiliated with Novant Health Forsyth Medical Center, Novant Health Medical Park Hospital and Wake Forest Baptist Medical Center.