Pepsi CO Valhalla, NY 2004 to 2011 PCEA Analyst II, Central RegionNextel Communications Elmsford, NY 2003 to 2004 Customer Service / RetentionAT&T Wireless Service Paramus, NJ 1999 to 2003 Customer Service Representative/Collections
Education:
College of Westchester White Plains, NY May 2012 Associate in Business Administration/Management and Marketing
Skills:
Summery of Skills<br/>Demonstrate outstanding problem solving and active listening skills- able to diffuse difficult customer situations with tact and ease<br/>Possess exceptional ability to build productive relationships resolve complex issues and win customer loyalty<br/>Windows 98, 2000; Excel, Power Point,Access, Lotus 123; Microsoft Word; Internet Savvy, Bilingual in Spanish<br/>With an impressive 20 year track record of success providing swift resolution to customer complaints, ultimately repairing trust and winning loyalty
Target Langhorne, PA Aug 2009 to Aug 2013 Cosmetic Sales Associate & Hardlines team memberNew Villagios Bristol, PA Sep 2008 to May 2009 Server/Hostess
Riverdale YM-YWHA Riverdale, NY 2012 to 2013 Intern, Early ChildhoodCollege of Mount Saint Vincent Riverdale, NY 2010 to 2013 Study Student Tour GuideCollege of Mount Saint Vincent Riverdale, NY 2010 to 2013 Work-Study StudentCredit Suisse New York, NY 2008 to 2009 Intern, Documentation DepartmentPOTS Bronx, NY 2008 to 2009Concourse House Bronx, NY 2005 to 2009Concourse House Bronx, NY 2008 to 2008JP Morgan Chase Investment Bank New York, NY 2007 to 2008 Intern, Human ResourcesWealth & Tax Advisory Services (WTAS) New York, NY 2006 to 2007 Intern, Consulting ServicesYCP New York, NY 2006 to 2007Museum of the City of New York New York, NY 2006 to 2006 Intern, Admissions and Museum ShopSimpson Thatcher & Bartlett (LLP) New York, NY 2005 to 2006 Intern, Documentation Department
Education:
College of Mount Saint Vincent Riverdale, NY May 2013 Bachelor of Arts in Psychology
1994 to 2000 High School Registrar, Middle School Guidance SecretaryGeorge's Washington University Medical Center
1988 to 1994 Senior Medical Secretary
Education:
Prince George's Community College Largo, MD 1994 Business ManagementPrince Georges' Community College Largo, MD 1988 CertificateEmpire Technical Institute New York, NY 1977 Medical Secretary/Transcriptions
Pepsi CO Valhalla, NY 2004 to 2011 PCEA AnalystNextel Communications Elmsford, NY 2003 to 2004 Customer ServiceAT&T Wireless Services Paramus, NJ 1999 to 2003 Customer ServiceAT&T Wireless Services Paramus, NJ 2000 to 2002 Collections
Education:
The College of Westchester White Plains, NY 2012 Associate in Business Administration / Management and Marketing
Skills:
Demonstrate outstanding problem solving and active listening skills- able to diffuse difficult customer situations with tact and ease Possess exceptional ability to build productive relationships resolve complex issues and win customer loyalty Windows 98, 2000; Excel, Power Point; Access, Lotus 123; Microsoft Word; Internet Savvy, Bilingual in Spanish With an impressive 20 year track record of success providing swift resolution to customer complaints, ultimately repairing trust and winning loyalty
Dec 2010 to 2000 Medical Assistant/EKG Tech/NCV TechWESTCHESTER-BRONX OB Bronx, NY Feb 2007 to Jun 2010 Medical AssistantNEW AGE TRAINING New York, NY New York, NY Jan 2006 to Feb 2007 Receptionist
Education:
Bronx Charter School Bronx, NY Jan 2011 to Jan 2012 GED (currently attending)Caliber Training Institute New York, NY Jan 2004 to Jan 2005 Medical Assistant
GHI/Emblem Health New York, NY 2005 to 2009 Eligibility CoordinatorRyan Community Health Network (CenterCare) New York, NY 2001 to 2005 Enrollment ProcessorOrthopedic Practice, Dr. Zwi Weinberg New York, NY 1999 to 2001 Medical Biller/Front DeskOrthopedic Practice, Dr. Zwi Weinberg Bronx, NY 1999 to 2001 Legal Assistant
Education:
Grace Institute New York, NY Aug 2011 Business Skills ProgramNew York College of Technology Brooklyn, NY Bachelor of Technology in Hospitality Management/TourismKingsborough Community College Brooklyn, NY Associate in Applied Science, Travel and Tourism
Name / Title
Company / Classification
Phones & Addresses
Ana Colon Principal
Pretty Things Ret Gifts/Novelties
25 Buffalo Ave, Freeport, NY 11520
Ana Colon Principal
A Rose Virtual Consulting LLC Business Consulting Services
A.J. Realty of Queens 113-01 Liberty Ave 7187382626 (Office), 9174000458 (Cell), 7188432250 (Fax)
Experience:
10 years
Languages:
Spanish
Description:
I was born and raised in Brooklyn New York, and currently live in Queens New York. With my continuous education, I make it a point to stay up to date with what is going on in local communities, constantly familiarizing myself with the housing market, and local real estate values. Selling your home - I have dedicated myself to marketing many wonderful communities in the Central Queens are. I believe in maximizing the exposure of your home. I will market your listing using direct mail, local newspaper and investor/broker contacts. I am a member of MLSLI, an exclusive real estate agent database, which will expose your property to over 900,000 agents, selling your home faster. I am a firm believer that a good agent will do all the work for you, all the way to the closing table, and that is exactly what I do. From setting an accurate asking price and pre-screening prospective buyers to showing your home and negotiating the final price. Purchasing Property - I specialize in many areas of real estate including commercial, tenant placement,investment property and residential. Whether you are a first time home buyer or a seasoned investor, my expertise will allow me to find the property that is right for you.