Tiaa
Financial Services Consultant
Invesco Us
Specialized Estate Representative
Oppenheimerfunds
Investor Relations
Mci Corporation May 2003 - Jun 2004
Call Center Quality Ambassador
Verizon Business May 2003 - Jun 2004
Business Operation Support - National Quality Monitoring
Education:
The Art Institutes
Associates, Associate of Arts, Communication
Skills:
Call Centers Process Improvement Customer Service Telecommunications Training Team Leadership Management Vendor Management Project Management Leadership Team Building Customer Satisfaction Business Process Improvement Call Center Program Management Coaching Sales Cross Functional Team Leadership Contact Centers Troubleshooting Employee Training Data Analysis Change Management Six Sigma Customer Experience Crm Outsourcing Quality Assurance Software Documentation Team Management
Languages:
English Spanish
Certifications:
Series 6 Securities Industries Essentials Series 63 Colorado Life Insurance Agent