2009 to Present Quality Engineering Account ManagerDell Inc
2009 to Present Retail Escalation Program ManagerDell Inc
2008 to 2009 Vendor Reimbursement ConsultantDell Inc
2007 to 2009 Warranty Forecasting AdvisorDell Inc
2005 to 2007 Quality Data Senior Analyst
Education:
Purdue University West Lafayette, IN Jan 2004 B.S. in Computer TechnologyPurdue University West Lafayette, IN Jan 2004 A.S. in Organizational Leadership & Supervision
Skills:
Data Querying & Analysis, Historical Trending & Forecasting, Process & Product Quality Controls, Issue Management, Vendor Negotiations, Technical Communications, Relationship Management, Social Media Listening & Interaction