Andrea P Simon

US Patent:

20210125111, Apr 29, 2021

Filed:

Aug 18, 2020

Appl. No.:

16/996556

Inventors:

Andrea Simon - Florence AZ, US

International Classification:

G06Q 10/02
G06Q 20/40
G06Q 20/18
G06Q 20/20
G06Q 50/12

Abstract:

Systems and methods for automated hospitality services in a lodging facility. A hospitality services processing system comprises a kiosk and a hospitality services management system. The hospitality management system interacts with an automated kiosk terminal in a hotel via a network to allow a user to complete a variety of hospitality services such as a check in or out process without the need for assistance by hotel staff. The kiosk captures biometric or identification credential information to confirm an existing reservation from a hotel reservation database. The system is configured to accept and process payment and provide hotel room key cards. A method of using the system and kiosk is also provided.