Virginia Credit Union
Compliance Analyst
Suntrust Mortgage Nov 2011 - Feb 2013
Assistant Vice President- Exam Management and Regulatory Response- Senior .Analyst
Suntrust Mortgage Jun 2010 - Nov 2011
Business Systems Analyst 3 and Officer
Suntrust Bank Feb 2008 - Jun 2010
Collections Recovery Manager and Officer
Suncom Wireless Jul 2005 - Feb 2008
Financial Service Supervisor
Education:
Park University 2004 - 2006
Bachelors, Bachelor of Science, Criminal Justice
Trident Technical College 2004 - 2004
Associates, Criminal Justice
Skills:
Business Analysis Risk Management Call Centers Training Performance Management Auditing Coaching Customer Service Sharepoint Project Management Six Sigma Management Procedure Development Microsoft Office Microsoft Excel Powerpoint Team Building Foreclosures Mortgage Lending Recruiting Staff Supervision Compliance Investigations Managerial Skills Testing Call Center Repossessions Constructive Feedback Collections
Nov 2011 to 2000 Exam Management Team Lead/Assistant Vice PresidentSunTrust Mortgage Richmond, VA Jun 2010 to Nov 2011 Exam Management Business Specialist/OfficerSunTrust Bank Richmond, VA Feb 2008 to Jun 2010 Collections/Recovery Manager/OfficerSunCom Wireless Richmond, VA Jul 2005 to Feb 2008 Financial Service SupervisorSunCom Wireless Charleston, SC Jan 2004 to Jul 2005 Financial Service RepresentativeOSI Inc Charleston, SC Oct 2000 to Dec 2003 AT&T Team LeadOSI Inc Charleston, SC Oct 1998 to Oct 2000 Collections Specialist
SunTrust Mortgage Richmond, VA Nov 2011 to Feb 2013 Exam Management Sr. Analyst/Assistant Vice PresidentSunTrust Mortgage Richmond, VA Jun 2010 to Nov 2011 Exam Management Business Analyst/OfficerSunTrust Bank Richmond, VA Feb 2008 to Jun 2010 Collections/Recovery Manager/OfficerSunCom Wireless Richmond, VA Jul 2005 to Feb 2008 Financial Service SupervisorSunCom Wireless Charleston, SC Jan 2004 to Jul 2005 Financial Service Representative