AVANTAIR, INC Jan 2012 - Mar 2013
Business Development Coordinator
Avantair Jan 2006 - Jan 2012
Owner Services Representative
HaitianDreams.org Jan 2009 - May 2011
Co-Founder/President
Northwest Airlines Jan 1987 - Jan 2006
Customer Service Agent
Northwest Airlines Jan 1985 - Jan 1987
Reservation Sales Agent
Education:
St. Cloud State University 1980 - 1984
BS, Therapeutic Recreation
St. Cloud State University
Skills:
Aviation Charter Commercial Aviation Aircraft Airlines Process Scheduler Program Management Piloting Flights Logistics Customer Satisfaction Flight Planning Customer Service Airports Training Business Development Budgets Crm Sales Marketing Team Building Operations Management Contract Negotiation Nonprofits Management Leadership Team Leadership Process Improvement Microsoft Excel Negotiation Analysis
Interests:
Exercise Home Improvement Reading Gourmet Cooking Sports Swimming Golf Home Decoration Health Cooking Electronics Education Crafts Biking Human Rights Volleyball International Travel Poverty Alleviation Hiking Disaster and Humanitarian Relief Social Services Yoga
2012 to 2000 Front Desk AgentHampton Inn Leesburg, FL 2010 to 2012 Front Desk Supervisor/Sales CoordinatorContinental Messaging Solution Columbus, OH 2008 to 2010 Lead Agent/Customer Service Call Center RepresentativeNCL America Honolulu, HI 2006 to 2008 Assistant Financial Accountant
Education:
Columbus State Community College Columbus, OH 2008 to 2010 AAS Hospitality Managment in Restaurant ManagementColumbus State Community College Columbus, OH 2005 to 2007 Associate of Applied Science in tourism/hotel management
2012 to 2000 Gallery Host/Front Desk TalentHampton Inn Leesburg, FL 2010 to 2012 Front Desk Supervisor/Sales CoordinatorContinental Messaging Solution Columbus, OH 2008 to 2010 Lead Agent/Customer Service Call Center RepresentativeNCL America Honolulu, HI 2006 to 2008 Assistant Financial Accountant
Education:
Columbus State Community College Columbus, OH 2005 to 2007 Associate of Applied Science in tourism/hotel management
2010 to 2000 Guest Service Agent/Sales/Night AuditContinental Messaging Solution Columbus, OH 2008 to 2010 Lead Agent/Customer Service RepresentativeNCL America Honolulu, HI 2006 to 2008 Assistant Financial AccountantHomewood Suites by Hilton Dublin, OH 2005 to 2006 Guest Service Agent
Education:
Columbus State Community College Columbus, OH 2005 to 2007 Associate of Applied Science in tourism/hotel management
Mascoutah Elementary School Mascoutah IL 1989-1994, Dannelly Elementary School Montgomery AL 1994-1996, Baldwin Junior High School Montgomery AL 1996-1997, Wilson Middle School Tampa FL 1997-1998
Community:
Amanda Littrell, Patricia Kallbreier, Steven Conklin, Amber Novak, Ryan Kruse, Ashley Pope, Joya Theobald, Allyson Stelfox, Christopher Evans, Sara Joellenbeck, Dawn Skibbens, Robert Crothers