Alere, Inc. Aug 1, 2016 - Dec 11, 2016
Manager, It Site Support
Chmb - California Healthcare Medical Billing Jan 1, 2016 - Jul 1, 2016
Manager, It Helpdesk
Chmb - California Healthcare Medical Billing Jun 1, 2015 - Dec 1, 2015
Supervisor, It Helpdesk
Dexcom Apr 1, 2014 - Apr 1, 2015
Manager, Technical Support
Dexcom Feb 1, 2014 - Apr 1, 2014
Supervisor, Technical Support
Education:
National University Jan 1, 2010 - Jan 1, 2012
Bachelors, Bachelor of Science, Management
San Diego Community College District Jan 1, 2001 - Jan 1, 2004
Associates
Skills:
Technical Support Management Troubleshooting Process Improvement Call Centers Vendor Management Leadership Active Directory Visio Software Documentation Vmware Telecommunications Integration Telephony Ip Data Center It Management It Operations Networking Help Desk Support Microsoft Sql Server Sql Project Management Customer Service Provisioning Wireless Windows Broadband Wan Disaster Recovery Sdlc System Administration Requirements Analysis Databases Voip Strategy Web Content Management Mysql Itil Virtualization Computer Hardware Requirements Gathering System Deployment Dns T Sql It Service Management Team Leadership Cross Functional Team Leadership Microsoft Office Windows Server
Interests:
Kids Cooking Medicine Gardening Exercise Outdoors Electronics Home Improvement Shooting Reading Fitness Sports Gourmet Cooking Camping Golf Food Home Decoration Health
Languages:
English
Certifications:
License 3_1185013_1006 License 973984 Hdi, License 3_1185013_1006 Loyalist Certification Services, License 973984 Hdi Support Center Manager Itil Foundations V3