Andrew J Austin

US Patent:

8135992, Mar 13, 2012

Filed:

Apr 14, 2009

Appl. No.:

12/423372

Inventors:

Andrew Austin - Alpharetta GA, US

Assignee:

AT&T Mobility II LLC - Atlanta GA

International Classification:

G06F 11/00

US Classification:

714 37, 714 25, 714 26, 714 30

Abstract:

A system for providing device diagnostics includes a surface interface operatively linked and in communication with a processor. The surface interface includes a multi-touch interface to detect multiple simultaneous inputs and an object recognition interface to communicate with a device upon the device being placed on the surface interface. The system further includes a memory operatively linked and in communication with the processor, wherein the memory includes a system application configured to: recognize a customer device when the customer device is placed on the surface interface, conduct a diagnostic test to determine whether the device is operating without error, and perform a corrective action if the diagnostic test detects an error.