Highly Knowledgeable and Dedicated Lands... • IPM management • and industry standards to achieve an ove... • while at the same time managing and grow... • safety • and efficiency. Consistently surpassed 1... • create persuasive and economical landsca... • and build a high degree of credibility a... • industry knowledge • and customer service prime differentiato... • organized • detailed • strong rapport-builder....strong ability... • vendors • and employees through careful listening ... • attention to every detail • and prompt-accurate service beyond expec...
Brickman Indianapolis, IN Jul 2011 to May 2012 Acct. Mgr/Op MgrNatural Edge Landscaping West Lafayette, IN Jan 2003 to Feb 2010 Operations Manager/Account Mgr/DesignerValleyCrest Indianapolis, IN May 2001 to Aug 2003 Enhancement Operations Mgr/ DesignerTruGreen Chemlawn Lafayette, IN May 1996 to Mar 2000 Tree/Shrub Care/ Landscape Supervisor/ Commercial Sales
Education:
Purdue University West Lafayette, IN 1994 to 2001 BS in Landscape Horticulture and DesignPurdue University West Lafayette, IN 1993 to 1999 BA in History
Skills:
Highly Knowledgeable and Dedicated Landscape Professional with extensive experience and background in custom landscape design and detail oriented landscape property management using a balance of economics, IPM management, and industry standards to achieve an overall - well rounded solutions in an ever-changing market. Experienced Account Manager/ Operations Manager with more then a decade of demonstrated success developing new business in the HIGH-END commercial and residential marketplace, while at the same time managing and growing existing accounts beyond expectations....utilize consultative selling techniques to customize services to each individual client....retain customer base at over 97% over the years even with the economic down-turn....providing hands on training and education for employees focusing on finishing projects and services on-time and right the first time.....focusing on excellent customer service, safety, and efficiency. Consistently surpassed 140% of sales quotas....recognized as an industry expert and trend setter...identify revenue and profit opportunities, create persuasive and economical landscape management strategies, and build a high degree of credibility and integrity in the competitive landscape marketplace utilizing both education background and industry experience....combine horticultural practices with industry standards to achieve services that are superior to the competitions. Talented and Personable with a finely tuned service orientation and ability to make integrity, industry knowledge, and customer service prime differentiators in the landscape industry....Friendly, organized, detailed, strong rapport-builder....strong ability to develop lasting relationships with new and existing cliental, vendors, and employees through careful listening skills, attention to every detail, and prompt-accurate service beyond expectations.