Commonwealth Financial Network
Technology Helpdesk Specialist
Commonwealth Financial Network Apr 2015 - Dec 2015
Helpdesk Requests Analyst
Granite Telecommunications May 2014 - Aug 2014
Data Repair Analyst
Kmart Corporation Jan 2010 - Mar 2014
Sales Associate and Department Lead
Officemax Apr 2008 - Sep 2009
Store Sales Associate
Education:
Northeastern University 2012 - 2013
Fitchburg State University 2003 - 2008
Bachelors, Bachelor of Science, Communication, Interactive Media, Design
Concord Carlisle High School 1999 - 2003
Skills:
Windows Linux Software Installation Arch Linux Lan Wan Active Directory Microsoft Office Adobe Acrobat Microsoft Outlook Adobe Reader Windows 7 Windows 8 Customer Service Hardware Installation Flash Player Windows 10 Symantec Endpoint Protection Web Design Html Web Development Final Cut Pro Dreamweaver Mac Programming Bash Video Games
Interests:
Web Design Economic Empowerment Politics Building Computers Snap Together Plastic Models Science and Technology Computer and Video Games Japanese Culture and Media Human Rights Arts and Culture
Languages:
Japanese
Certifications:
3-D Animation and Modeling Northeastern University Comptia A+
Granite Telecommunications Quincy, MA May 2014 to Aug 2014 Data Repair AnalystK-Mart Inc Acton, MA Jan 2010 to Apr 2014 Electronics Department LeadOfficeMax Inc Billerica, MA Apr 2008 to Sep 2009 Sales Associate/Cashier
Education:
Northeastern University Graduate School of Professional Studies 2012 to 2013 Graduate Certificate in Modeling and AnimationFitchburg State College Fitchburg, MA 2003 to 2008 B.S. in Interactive media
Skills:
Hardware Assembly and Setup Peripheral and software installation/configuration Windows XP, Vista, 7, 8 Microsoft office software Linux openSuse and Arch Familiar with WAN and LAN Networks Familiar with Mac OSX Familiar with using Linux console HTML, CSS Adobe Creative Suite, After Effects, Autodesk Maya