Capacity Planning Analyst at Synchronoss Technologies
Location:
Easton, Pennsylvania
Industry:
Telecommunications
Work:
Synchronoss Technologies - Bethlehem since Feb 2011
Capacity Planning Analyst
Vonage Jan 2008 - Feb 2011
Forecasting Analyst - Workforce Management
Vonage Mar 2007 - Jan 2008
Reporting Analyst - Revenue Assurance
Vonage Apr 2006 - Jan 2007
Retention Associate
Alcoa Dec 2004 - Jan 2006
Network Administrator
Education:
Villanova University 2008 - 2008
Six Sigma Certification, Six Sigma
Katharine Gibbs Piscataway 2005 - 2006
Associates, Computer Networking
Temple University - Fox School of Business and Management 2004 - 2005
BBM, Business Management
Skills:
Capacity Planning Demand Forecasting Resource Management Aspect eWFM Microsoft Office NICE TotalView IEX Visual Basic HTML SQL ISAM Objective C Workforce Management Forecasting Vendor Management Customer Experience Customer Satisfaction Cross-functional Team Leadership Team Management Call Centers Leadership Outsourcing VoIP Visio
Corporate Quality Assurance Auditor at LiveTV, Corporate HazWaste Coordinator at LiveTV, Corporate Safety Coordinator at LiveTV
Location:
Orlando, Florida Area
Industry:
Airlines/Aviation
Work:
LiveTV - Orlando, Florida Area since May 2006
Corporate Quality Assurance Auditor
LiveTV - Orlando, Florida Area since May 2006
Corporate HazWaste Coordinator
LiveTV - Orlando, Florida Area since Apr 2006
Corporate Safety Coordinator
Honeywell Aerospace - Allentown, Pennsylvania Area Sep 2004 - May 2006
Quality Manager
US Navy - NAF Washington, D.C. 2001 - 2004
Quality Assurance Division Supervisor
Education:
University of Phoenix
Business, Management
Skills:
Bilingual Leadership AS9100 Lead Auditor SAP Quality Assurance Aviation Spanish-English Aerospace OSHA Authorized General Industry Trainer
Certifications:
Authorized General Industry Trainer, Occupational Safety and Health Administration - OSHA