American Airlines
Operations Technology Service Management Team Lead
Southwest Airlines Feb 2016 - Jun 2016
Senior Change Analyst
Hewlett-Packard Aug 2013 - 2015
Enterprise Change Manager Delphi Account
Hewlett-Packard 2011 - 2013
Service Catalogue Manager and Analyst Conway Account
St. Vincent Medical Center Jul 1998 - Jun 2011
Radiology Support Service Coordinator
Education:
St.vincent's College 2000 - 2003
Skills:
Change Management Software Documentation Project Management Business Analysis Management Strategy Healthcare Information Technology Program Management Vendor Management Leadership Troubleshooting It Service Management Integration Customer Service Crm Training Microsoft Office Medicare Medical Terminology Medical Billing Service Management Itil Sla Process Improvement Pmo It Strategy Governance Service Delivery It Management Cmdb Business Process Business Process Improvement Customer Relationship Management Project Management Office
Interests:
Social Services Children Education Environment Science and Technology Human Rights Animal Welfare Health
Parkland Hospital Oct 2013 - Oct 2014
Project Management Coordinator
Ut Southwestern Medical Center at Dallas Nov 2010 - Oct 2013
Executive Administrative Assistant To Lawrence Lavery, Dpm and Javier Lafontaine, Dpm
Ut Southwestern Medical Center Nov 2010 - Oct 2013
Program Coordinator
Skills:
Healthcare Administrative Assistants Healthcare Management Event Planning Microsoft Office Project Management Project Coordination Project Planning Schedule Control Appointment Scheduling Milestones Problem Solving Smartforms Travel Management Leadership Customer Service Customer Relations Teamwork Team Building Microsoft Excel Powerpoint Process Improvement Strategic Planning Administrative Assistance Outlook Hospitals Data Entry