Gorjus1 Productions - Wellesley, Massachusetts and Central New Jersey Mar 2009 - 2011
Owner
Education:
Middlesex County College 2011 - 2011
Certificate, Meeting and Event Planning
Fashion Institute of Technology 2009 - 2009
University of Massachusetts Boston
BS, Criminal Justice
Cricket Communications since Jun 2001
Operations Manager
Cricket Communications Jun 2001 - Jan 2013
Customer Operations Manager
Skills:
Telecommunications Wireless Customer Satisfaction Vendor Management Operations Management Call Centers Project Planning Leadership Sales Process Cross-functional Team Leadership Sales Management Network Design Retail Process Improvement Solution Selling Service Delivery Product Management Sales VoIP Business Process Improvement Quality Assurance Program Management Contract Negotiation Troubleshooting Sales Operations Project Management Mobile Devices Direct Sales Business Development Training Salesforce.com Team Building Team Management Change Management Customer Experience IP Customer Retention Computer Network Operations Forecasting Account Management CRM New Business Development Cellular Communications Technical Support Team Leadership Management Outsourcing Managed Services GSM Integration